Geico
Financial Services
Bilingual(Spanish)ClaimsServiceSpecialist
“Bilingual (Spanish) Claims Service Specialist at Geico. Skills: Claims service, Customer support, Bilingual support. Manage incoming calls. Collect accident facts”
What You'll Achieve.
Get customers back on the road safely
Industry & Context.
Problem-solving
Work 80% on-site, Work 20% off-site
What They're Looking For.
Must Have
Fluency in Spanish and English, High School Diploma or GED, customer service skills, interpersonal skills, problem-solving skills, empathy skills, Adaptable, detail-oriented, prioritize across platforms, multitask across platforms, Experienced in high-volume call centers, Available to work evenings, Available to work weekends, Available to work holidays
Nice to Have
Customer-facing Claims experience, Active Adjusters license, College degree
What You'll Do.
Manage incoming calls
Collect accident facts
Investigate claim details
Collect statements from involved parties
Assist in process of getting customers back on
Resolve customer concerns
Ensure positive experience
Drive customer satisfaction
Provide meaningful interactions
Applying for this Bilingual (Spanish) Claims Service Specialist role?
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