Winning Assistants
Healthcare
BilingualMedicalVirtualAssistant(Spanish-English)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Bilingual Medical Virtual Assistant (Spanish - English) at Winning Assistants. Skills: Medical administrative, Scheduling coordination, Patient communication. Handle incoming outgoing calls. Manage email communications”
What You'll Achieve.
Reduce operational errors; Prevent scheduling breakdowns; Prevent workflow breakdowns
Industry & Context.
Problem-solving
Available for video meetings, Camera on for meetings, Reliable laptop or desktop, High-speed internet, Noise-canceling headset, Webcam for virtual meetings, Quiet professional workspace
What They're Looking For.
Must Have
Minimum 1 year experience, High proficiency Spanish English, Experience handling high-volume calls, Proven experience appointment scheduling, Ability to follow detailed SOPs, Submit NBI clearance, Submit Local Police Clearance
Nice to Have
Experience insurance verification, Experience providing billing support, Experience behavioral health, Experience therapy, Experience clinical environments, Experience working EHRR systems
What You'll Do.
Handle incoming outgoing calls
Manage email communications
Provide professional patient support
Coordinate scheduling updates
Manage appointment scheduling
Execute 20-step SOP workflow
Support session documentation
Verify session documentation
Maintain accurate client data
Maintain patient records
Assist with invoicing
Support insurance verification
Provide general administrative support
Provide operational support
Maintain organized workflows
Maintain efficient clinical workflows
How You'll Work.
Communication Scope
Client correspondence
Full Job Description
**Job Title: Bilingual Medical Virtual Assistant (Spanish - English)** **Position Type:** Full-time **Work Hours:** 8:00 AM to 4:30 PM Pacific Daylight Time (30-minute Lunch Break) **Work Days:** Monday to Friday **Salary:** $6 – $8 per hour (depending on experience) **Job Code:** T-POR 2 **Workplace:** Remote **Preferred Candidate Location:** Philippines, Venezuela, Colombia, Nicaragua, Argentina, Mexico ### About Our Client Our client is seeking a highly organized, detail-oriented, and proactive Bilingual Medical Virtual Assistant (Spanish-English) to support front desk operations, scheduling coordination, and medical administrative workflows for a fast-paced clinical practice serving children and adults on the autism spectrum. This role is essential in creating operational stability and reducing scheduling and communication errors within the practice. The ideal candidate is someone who thrives in structured environments, communicates clearly and consistently, and can confidently manage multiple administrative responsibilities while following detailed operational procedures. As the Bilingual Medical Virtual Assistant, you will handle incoming and outgoing calls in both English and Spanish, manage appointment scheduling, support documentation workflows, maintain patient records, and assist with billing and administrative tasks. You will be expected to independently follow a detailed 20-step SOP process, ensuring accuracy, consistency, and efficiency across daily operations. Strong attention to detail is critical, particularly when handling clinical documentation, scheduling updates, patient coordination, and communication follow-through. The client is looking for someone who is highly dependable, process-driven, and proactive about preventing issues before they happen. This role is ideal for someone with prior remote healthcare administrative experience who enjoys creating structure, supporting patient coordination, and contributing to a mission-driven clinical env
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