Staffing for Doctors
Healthcare
BilingualMedicalAdminAssistant(HybridRole)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Bilingual Medical Admin Assistant (Hybrid Role) at Staffing for Doctors. Skills: Insurance verification, Patient financial communication, Bilingual support. Verify insurance benefits. Calculate patient eligibility”
What You'll Achieve.
Convert inquiry calls into booked consultations; Convert inquiry calls into scheduled procedures
Industry & Context.
Risk mitigation
Noise-canceling headset
What They're Looking For.
Must Have
Bilingual English and Spanish fluency, 1+ years US medical office experience, Insurance portals experience, Eligibility verification experience, Dedicated home office setup
Nice to Have
Bariatric Surgery practice experience, General Surgery practice experience, Medical Aesthetics practice experience, Practice Fusion EMR experience, In-Network (INN) insurance knowledge, Out-of-Network (OON) insurance knowledge, High-touch patient conversion experience, Elective surgery sales experience, Premium care coordination experience
What You'll Do.
Verify insurance benefits
Calculate patient eligibility
Explain financial responsibilities
Identify insurance roadblocks
Log insurance details
Manage outbound calls
Act as patient contact
Convert inquiry calls
Coordinate appointment grids
Track physician referrals
How You'll Work.
Communication Scope
Patient financial explanations; Phone presence
Full Job Description
We are seeking a highly professional, organized, and patient-focused **Virtual Patient Coordinator & Medical Administrative Assistant** to support a client's rapidly growing surgical and aesthetics practice. This hybrid role is designed for a sharp administrative specialist who can seamlessly manage the front-end revenue cycle while providing an elite, concierge-level experience for our patients. The primary anchor of this position is Insurance Verification and Patient Financial Communication. You will be the guide for patients navigating the complex insurance pathways of bariatric surgery, general surgery, and cosmetic treatments. Because you will be managing a high volume of inbound and outbound calls, you must possess a polished, compassionate phone presence, a deep understanding of medical coverage models, and the ability to build immediate trust in both English and Spanish. ** Core Responsibilities: Insurance Verification & Financial Counseling (Primary Focus)** * **End-to-End Verification:** Extensively verify both in-network and out-of-network insurance benefits, meticulously calculating patient eligibility, deductibles, co-pays, co-insurance, and structural authorization requirements. * **Financial Communication:** Translate complex insurance breakdowns into clear, transparent, and easy-to-understand financial explanations for patients, helping them understand their out-of-pocket responsibilities. * **Proactive Risk Mitigation:** Identify potential insurance roadblocks, missing documentation, or coverage limitations that could delay a patient’s surgical scheduling or aesthetic treatment. * **Meticulous Charting:** Log all verified insurance details, authorization trackers, and patient financial agreements accurately within **Practice Fusion EMR**. **Patient Communication & Phone Support** * **Dual-Language Call Management:** Command inbound and outbound phone queues with a warm, professional, and empathetic tone in both English and Spanish. * **Patient Journ
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