Mastercorp
Hospitality
BilingualHousekeepingDispatch
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Bilingual Housekeeping Dispatch at Mastercorp. Skills: Housekeeping dispatch, Guest service. Answer phone calls. Coordinate phone calls”
What You'll Achieve.
Meet quality standards; Meet timeliness standards
Industry & Context.
Solve guest complaints
Lifting up to 25 lbs, Standing, Walking, Pushing, Pulling, Moving, Bending, Reaching, Repetitive motions
What They're Looking For.
Must Have
Communicate effectively with guests, Communicate effectively with site staff, Communicate effectively with associates, Operations of office equipment, Basic computer knowledge, Performing multiple tasks at once, Making appropriate decisions, Planning and scheduling capabilities, Read, write and do basic math, Available to work weekends, Available to work holidays
What You'll Do.
Coordinate phone calls
Coordinate radio calls
Delegate tasks between employees equally
Record lost and found items
Ensure safe storage of lost items
Maintain a sense of urgency
Ensure units are turned on time
Assist in linen inventories
Assist in supplies inventories
Assist in solving guest complaints promptly
Make guest deliveries as directed
How You'll Work.
Team & Collaboration
Support Supervisors; Support Housekeepers
Communication Scope
Written communication; Verbal communication
Full Job Description
**Join Our Team at MasterCorp, Inc.!** At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don’t miss out—APPLY TODAY! **What We Offer You:** * Starting at $18.25 * Refer A Friend Bonus Potential * Paid training * Immediate hire – Full-time and part-time positions available * Benefits package including: Medical, Vision, Dental, Paid Time Off * Opportunities for growth and career development **Position Overview:** Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values. **Essential Functions:** _Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ * Answer and coordinate all phone and radio calls * Delegate tasks between employees equally * Record lost and found items and ensure safe storage * File daily paperwork * Maintain a sense of urgency so units are turned on time * Assist in linen inventories and supplies as directed * Assist in solving guest complaints promptly * Make guest deliveries as directed * Assist resort guests and owners as needed **Experience and Qualifications:** * Proven experience communicating effectively with guests, site staff, and associates by written and verbal means * Proven experience with operations of office equipment ** _Other Q
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