Manulife
Financial Services
BilingualFunctionalRehabilitationSpecialist
“Bilingual Functional Rehabilitation Specialist at Manulife. Skills: Functional Rehabilitation, Return to Work Strategies, Client Relationship Management, Case Management, Bilingualism (French/English). Develop, monitor, and implement innovative and goal-oriented return to work focused rehabilitation strategies for plan members. Develop positive relationships through frequent communication and collaboration with plan sponsors, plan members, treatment providers and internal partners (i. e. case ma”
What You'll Achieve.
Successful return to work or job resolution ready
Industry & Context.
problem-solving abilities
May be required to travel to various locations
What They're Looking For.
Must Have
Fully bilingual (French/English), A post-secondary diploma, CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program, Sound knowledge of Rehabilitation Industry Standards, disability insurance and medical terminology, and Disability and Rehabilitation management best practices, Excellent written and oral communication skills, with attention to detail and accuracy, Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines, Comfortable and skilled in handling both incoming and outgoing calls, Excellent organizational and prioritization skills are critical for handling diverse tasks, A valid driver’s license
Nice to Have
Health Sciences related education, direct experience in a rehabilitation setting
What You'll Do.
and implement innovative and goal-oriented return to work focused rehabilitation strategies for plan members
Develop positive relationships through frequent communication and collaboration with plan sponsors
treatment providers and internal partners (i. e. case managers
mental health specialists
disability specialists) to drive cases to a successful return to work or job resolution ready
Vendor and budget management: ensuring the most effective and efficient treatments are available to our plan members
Action daily administrative tasks which include responding to emails and telephone calls in a timely manner
Demonstrate resiliency
emotional intelligence and compassion when listening and communicating with plan members
including delivering difficult messages
How You'll Work.
Team & Collaboration
Collaborative team environment
Communication Scope
Exceptional interpersonal and communication skills; Excellent written and oral communication skills; attention to detail and accuracy; handling both incoming and outgoing calls
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