BilingualEnrollmentCoordinator-CMA/RMA

### Chronic Care Staffing is Hiring a Remote CCM/RPM Enrollment Coordinator! **Location:** Remote in either MST or PST **Pay Range:** $17.00 – $20.00 per hour **Employment Type:** Full-Time ### Overview Chronic Care Staffing is looking for a dedicated Enrollment Coordinator to serve as the bridge between patients and our chronic care programs. In this role, you will be the first point of contact for patients, helping them understand how our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services can improve their health outcomes. This is a vital position that directly impacts patient wellness while supporting our clinical teams. If you are a certified clinical professional who values clear communication and wants to make a measurable difference in patient care from a remote setting, this role is a great fit for you. ### What Success Looks Like You will succeed in this role by mastering the enrollment process and building trust with the patients you support. You will be responsible for reaching out to patients, determining their eligibility, and clearly explaining the benefits of our programs to gain their consent. ### Daily Responsibilities: * Conducting professional, compassionate outreach to patients via phone to introduce CCM and RPM programs. * Evaluating patient eligibility and clearly explaining program benefits and expectations. * Accurately documenting verbal consent and patient interactions in the EMR, strictly following CMS and HIPAA guidelines. * Collaborating with internal care teams to ensure smooth hand-offs and consistent patient support. * Maintaining high standards of documentation to ensure accuracy for care planning and billing. ### Long-term Success: Over time, you will become a subject matter expert in our enrollment workflows, contributing to higher program participation rates and improved patient engagement metrics. You will be expected to manage your daily queue independently, ensuring that every patient interaction is help