Oportun
BilingualEnglishandSpanishMemberLoyaltyRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Bilingual English and Spanish Member Loyalty Representative at Oportun. Skills: member service, outreach, sales. Welcome members with a warm greeting and provide quality member service. Seamlessly process all transactions, while following company policies”
Industry & Context.
Ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties, Ability to lift and/or move objects up to 25 pounds, Ability to work outdoors year-round
What They're Looking For.
Must Have
Must be bilingual (English/Spanish), Must be outgoing, sales-focused, and enjoy speaking with people, Must love to help members, including prospective members through outreach and educational activities, Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs, Must have regular, reliable, and predictable attendance to support store operations, Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities, Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads, Ability to organize and file paper documents
What You'll Do.
Welcome members with a warm greeting and provide quality member service
Seamlessly process all transactions
while following company policies
Actively engaging with people at and around Oportun’s retail locations
encouraging store visits
and assisting with applications
Supporting community outreach and marketing events
by passing out flyers and educating the local community about Oportun and its products
Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications
Light housekeeping to keep the work area and store location inviting and presentable to all who visit
including daily collection of trash
and window cleaning as needed
Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members
Stand while assisting sitting is allowed during non-member-facing tasks
Occasionally unpack and store office or cleaning supplies
How You'll Work.
Communication Scope
Bilingual (English/Spanish)
Full Job Description
ABOUT OPORTUN Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually. WORKING AT OPORTUN Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups. POSITION OVERVIEW Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. RESPONSIBILITIES Welcome members with a warm greeting and provide quality member service. Seamlessly process all transactions, while following company policies Actively eng
Applying for this Bilingual English and Spanish Member Loyalty Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Oportun?
Real rants from real employees. Read before you apply.