Oportun

Financial Services

BilingualEnglishandSpanishMemberLoyaltyRepresentative

$0–0k Houston, Texas, United States FULL TIME
The Brief

“Bilingual English and Spanish Member Loyalty Representative at Oportun. Skills: Member service, Community outreach. Welcome members with warm greeting. Provide quality member service”

Industry & Context.

Financial Services
Eligibility Requirements

Ability to travel between work locations, Work outdoors year-round, Ability to lift up to 25 pounds

What They're Looking For.

Must Have

Bilingual English/Spanish, Outgoing, Sales-focused, Enjoy speaking with people, Love to help members, Available to work weekends, Flexible with rotating work schedule, Regular, reliable, predictable attendance, Willing to work outdoors year-round, Ability to lift up to 25 pounds, Basic computer skills, Ability to operate office equipment, Ability to organize and file paper documents

What You'll Do.

Welcome members with warm greeting

Provide quality member service

Process all transactions

Engage with people at and around Oportun’s retail

Encourage store visits

Assist with applications

Support community outreach and marketing events

Educate local community about Oportun

Use iPads during outreach

Assist potential members with scanning QR codes

Keep work area and store location inviting

Perform daily collection of trash

Perform window cleaning

Use computer for administrative tasks

Unpack and store office supplies

Unpack and store cleaning supplies

Travel between designated work locations

How You'll Work.

Communication Scope

Educating members

Free ATS check

Applying for this Bilingual English and Spanish Member Loyalty Representative role?

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