Savista
Healthcare
BilingualEligibilitySpecialist2
“Bilingual Eligibility Specialist 2 at Savista. Skills: Patient assessment, Application facilitation, Liaison, Communication. Meet with patients in-person. Assess financial assistance eligibility”
What You'll Achieve.
Consistently achieve productivity and quality metrics; Contributing to the organization's financial counseling objectives
Industry & Context.
Ability to identify solutions to financial challenges
Flexibility required, with shifts available between Monday through Saturday from 8:00am to 7:00pm, Flexibility to provide support at nearby hospital locations within assigned market area, as needed for vacancy coverage, Reliable transportation, valid driver’s license
What They're Looking For.
Must Have
High school diploma or GED, Proficiency in English and Spanish, At least 1 year of experience in a customer-facing role, Flexibility to provide support at nearby hospital locations, organizational skills, ability to handle multiple priorities, maintain accuracy and attention to detail, Excellent verbal and written communication skills, ability to explain complex information clearly and empathetically, Ability to identify solutions to financial challenges, Capability to work in a fast-paced environment, Demonstrate genuine care for patients’ needs and concerns, Work effectively with colleagues, hospital staff, and external agencies, Ensure all documentation is accurate, complete, and submitted on time, Reliable transportation, valid driver’s license
Nice to Have
Experience in healthcare revenue cycle, financial counseling, insurance verification, Basic knowledge of state and federal assistance programs, Knowledge of medical terminology, healthcare accounts receivable processes
What You'll Do.
Meet with patients in-person
Assess financial assistance eligibility
Guide patients through application processes
Facilitate application process for programs
Act as a liaison between patients
and government agencies
Manage multiple patient cases
Prioritize tasks to meet deadlines
Ensure effective follow-up on pending applications
Communicate financial obligations
Maintain accurate and confidential records
Achieve productivity and quality metrics
Use multiple systems and databases
and report on patient data
Assist with vacancy coverage
Complete special projects
How You'll Work.
Team & Collaboration
Work effectively with colleagues; Work with hospital staff; Work with external agencies
Communication Scope
Excellent verbal and written communication skills; Ability to explain complex information clearly and empathetically
Applying for this Bilingual Eligibility Specialist 2 role?
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