MasterCorp, Inc.
Hospitality
BilingualDispatcher
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Bilingual Dispatcher at MasterCorp, Inc.. Skills: Dispatching, Coordination, Guest service. Answer phone calls. Coordinate phone calls”
What You'll Achieve.
Meet quality standards; Meet timeliness standards; Ensure units are turned on time
Industry & Context.
Solving guest complaints
Lifting up to 25 lbs, Standing, Walking, Pushing, Pulling, Moving, Bending, Reaching, Repetitive motions
What They're Looking For.
Must Have
Experience communicating effectively, Experience with operations of office equipment, Basic computer knowledge, Skilled performing multiple tasks, Skilled with making decisions, Proven planning capabilities, Proven scheduling capabilities, Ability to read, Ability to write, Ability to do basic math, Available to work weekends, Available to work holidays
What You'll Do.
Coordinate phone calls
Coordinate radio calls
Delegate tasks between employees
Record lost and found items
Ensure safe storage of items
Maintain sense of urgency
Assist in linen inventories
Assist in supplies inventories
Assist in solving guest complaints
Make guest deliveries
How You'll Work.
Team & Collaboration
Support Supervisors; Support Housekeepers
Communication Scope
Verbal communication; Written communication
Full Job Description
**Join Our Team at MasterCorp, Inc.!** At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don’t miss out—APPLY TODAY! **What We Offer You:** * Starting at $18 * Refer A Friend Bonus Potential * Paid training * Immediate hire – Full-time and part-time positions available * Benefits package including: Medical, Vision, Dental, Paid Time Off Opportunities for growth and career development **Position Overview:** Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values. **Essential Functions:** _Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ * Answer and coordinate all phone and radio calls * Delegate tasks between employees equally * Record lost and found items and ensure safe storage * File daily paperwork * Maintain a sense of urgency so units are turned on time * Assist in linen inventories and supplies as directed * Assist in solving guest complaints promptly * Make guest deliveries as directed * Assist resort guests and owners as needed **Experience and Qualifications:** * Proven experience communicating effectively with guests, site staff, and associates by written and verbal means * Proven experience with operations of office equipment ** _Other Qualif
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