Pair Team
Healthcare
BilingualCaseManager(RemoteFlexible,SpanishSpeaking)
“Bilingual Case Manager (Remote Flexible, Spanish Speaking) at Pair Team. Skills: Case Management, Bilingual English/Spanish, Empathy. Maintain ongoing caseload. Promote engagement and achievement”
What You'll Achieve.
Ensure compliance with health plan regulations; Ensure individuals’ continuation with the program; Ensure timely follow-ups
Industry & Context.
Problem solving; Seeking answers; Thinking outside the box
2-3 times a month on-site visits in the community, Majority of duties performed from home (approx. 90%)
What They're Looking For.
Must Have
1+ years of general work experience, Physically located in California, Reliable transportation, Quiet, HIPAA compliant and internet connected space, Bilingual – English/Spanish, Understanding of cultural fluency, High degree of empathy, Ability to work collaboratively in a multidisciplinary team, An eye for optimization, Organizational skills, Ability to remain patient when faced with adversity, Comfort with technology innovation, Basic Excel, Basic Word, Basic email, Basic video conferencing, Valid driver’s license, Auto liability insurance
Nice to Have
Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder, 2+ years of case management experience, Experience with motivational interviewing, Knowledge of medical terminology, Zest for problem solving, Seeking answers, Thinking outside the box, Detail-oriented, Organized self-starter, Rockstar multitasker, Reliable, Comfortable in an ever-changing environment
What You'll Do.
Maintain ongoing caseload
Promote engagement and achievement
Support members with social support navigation
Conduct telephonic and SMS outreach
Identify health/wellness goals
Incorporate goals into Health Action Plan
Support care managers with delegated tasks
Collaborate on care issues
Participate in systematic case reviews
Consult with care managers
Meet monthly encounter metrics
Assist individuals in securing community supports
Schedule appointments
Ensure timely follow-ups
Coordinate physical care management appointments
Utilize online platforms
How You'll Work.
Team & Collaboration
Work collaboratively in a multidisciplinary team; Collaborates on care issues with Enhanced Care Management team; Consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions; Utilize external and internal online platforms to collaborate with team members
Applying for this Bilingual Case Manager (Remote Flexible, Spanish Speaking) role?
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