Mindful Support Services
Healthcare
BilingualCareCoordinator
“Bilingual Care Coordinator at Mindful Support Services. Skills: Customer service, Client support, Mental health access. Create warm phone calls. Match clients with providers”
What You'll Achieve.
Improve community access to mental health care
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
2+ years customer support experience, 2+ years fast-paced role experience, 2+ years customer service experience
What You'll Do.
Create warm phone calls
Match clients with providers
Meet qualitative goals
Meet quantitative goals
Assist with challenging calls
Refer clients in crisis
Educate clients about insurance
Educate clients about authorizations
Educate clients about provider policies
Educate clients about payments
How You'll Work.
Communication Scope
Clear communication; Effective communication
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