Journey Beyond

experiential tourism

BicycleTechnician

Fremantle, Western Australia, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Bicycle Technician at Journey Beyond. Skills: Building, servicing and maintaining company bike hire fleet, Loading and unloading of hire bikes, Assistance to customers and vessel crew, Cleaning of hire equipment and workshop, Safe use of mechanical equipment. Building, servicing and maintaining our custom designed, company bike hire fleet.. Loading and unloading of Rottnest Express hire bikes into the designated bike areas for collection and drop off by the vessel crew.”

Industry & Context.

experiential tourism
Problems you'll solve

ability to trouble shoot challenges as they arise

Eligibility Requirements

Willing to work a wide range of hours over a 7 day roster, including public holidays

What They're Looking For.

Must Have

Basic knowledge of MS Office

Nice to Have

Current WA drivers license, Current HR or MR driver licence, Forklift License

What You'll Do.

servicing and maintaining our custom designed

company bike hire fleet.

Loading and unloading of Rottnest Express hire bikes into the designated bike areas for collection and drop off by the vessel crew.

Providing assistance to customers and vessel crew as required.

Daily cleaning of hire equipment (hire bikes

workshop and terminal.

Safe use of mechanical equipment (in bike workshop) in accordance with operational and safety procedures

How You'll Work.

Team & Collaboration

cross-functional coordination; vendor/stakeholder management; communicate effectively with both team members and guests

Communication Scope

Ability to communicate effectively with both team members and guests.

Full Job Description

**Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.** **About Us** Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island. In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island. **About Journey Beyond** Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia. **About the Role** As a bicycle technician, your role is key to ensuring a positive experience for our guests, and involves: * Building, servicing and maintaining our custom designed, company bike hire fleet. * Loading and unloading of Rottnest Express hire bikes into the designated bike areas for collection and drop off by the vessel crew. * Providing assistance to customers and vessel crew as required. * Daily cleaning of hire equipment (hire bikes, snorkel and masks), workshop and terminal. * Safe use of mechanical equipment (in bike workshop) in

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