BicycleMechanicLevel1

Basic understanding of a bicycle, Able to name specific parts on a bicycle, Able to lift a bicycle into a bike stand and racking, Set guests up on rental bikes, Bolt check, Shifting through all the gears, Setting proper sag on suspension, Adjusting saddle height, Adjust each of these specifics in a professional and safe manner, Repair, service and maintain the bicycle fleet, Fixing broken parts, Take ownership of all guest situations, Clean, fold, merchandise and sell retail products, Animate the work experience, Seek continuous improvement to ways we service the guest, Work closely with the supervisors, Present professional appearance and behavior at all times, Assist in rental duties, Assist in retail duties, Help with opening and closing cash handling, Consistently maintain and monitor bicycle maintenance log, Build a new bike in box without help, Set up tire pressure, Set up front suspension, Set up rear suspension pressures, Adjust shifting, Adjust derailleur hanger, Set proper seat heights, Thoroughly clean/lube rental bikes and drive trains, Provide exceptional customer service, Repair assist guests with outside bicycle equipment, Charge appropriate amount for repairs, Functions as an ambassador of Copper Mountain, Model and share the Copper “culture”, Uphold the most professional image, Continually strive to exceed our guest’s expectations, Create memories for our guests and staff, Open and close store when scheduled, Assist with guest escalations, Regularly monitor bike maintenance log, Honest and has the highest integrity, Able to handle and manage confidential information, Professional appearance, Adheres to all grooming guidelines, Follows established policies and procedures, Supportive of Core Values, Sets the example for others, Comfortable to challenge established policies and procedures, Supportive of those rules, Organized in tasks, Sees projects through to the finish, Good follow-through, Makes it a habit of getting back to people on issues, Can handle fast paced, potentially high-pressure environment, Flexible with hours and days of work, Able to work any hours of the day, any days of the week, Prioritizes and re-prioritizes personal time and work, Lift and carry items up to 50 lbs, Bending, reaching, climbing, Pushing/Pulling, Prolonged standing, Eye/hand coordination, Visual concentration on equipment, Concentrated reading and writing, At least 18 years old