Wynn Resorts
Hospitality
BeverageShiftManager(OvernightsRequired)
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“Beverage Shift Manager (Overnights Required) at Wynn Resorts. Skills: Beverage operations, Staff management, Guest experience. Ensure beverage personnel execute functions correctly. Administer beverage personnel in advance”
What You'll Achieve.
Maximize departmental success; Maximize company success
Industry & Context.
Troubleshooting; Root cause analysis
Overnights required, Lift or maneuver fifty pounds
What They're Looking For.
Must Have
Ability to compute basic mathematical calculations, Ability to decipher various reports, Ability to create reports upon request, Fluency in English required
Nice to Have
Knowledge of union environments preferred, Knowledge of non-union environments preferred, Second language a plus
What You'll Do.
Ensure beverage personnel execute functions correctly
Administer beverage personnel in advance
Monitor beverage personnel functions
Oversee beverage personnel functions
Spend time between multiple outlets
Manage department strategy
Ensure alignment with overall property goals
Maximize departmental opportunities
Maximize company opportunities
Maintain all Encore Standards
Ensure excellent guest experience
Ensure excellent team member experience
Implement and apply core values
Implement and apply property standards
Implement and apply department standards
Manage departmental goals
Manage departmental objectives
Manage departmental policies
Manage departmental operations
Monitor operational effects
Evaluate changes required for improvement
Identify key drivers of success
Manage departmental performance
Manage accuracy of departmental records
Manage confidentiality of departmental records
Manage thoroughness of departmental records
Manage departmental reports
Manage performance of team members
Monitor department activities
Enforce internal policies
Deliver maximum property-wide service
Maintain maximum property-wide service
Deliver maximum guest satisfaction
Maintain maximum guest satisfaction
Facilitate communication throughout property
Organize meetings with team members
Preside over meetings with team members
Organize meetings with other departments
Preside over meetings with other departments
Manage employee performance
Manage employee engagement
Provide training opportunities
Provide constructive feedback
Provide positive feedback
Create a motivating environment
Keep informed of new developments
Make recommendations to maximize success
Manage internal guest relations
Manage external guest relations
Address team member issues
Manage multiple priorities simultaneously
Promote positive relations
Promote fair relations
Promote ethical relations
Submit beverage reports
Maintain high team member morale
Maintain good customer relations
Work with Assistant Director of Beverage
Assist with seasonal menu changes
Assist with seasonal menu placements
Assist with special events
Assist with activations
Assign beverage staff to locations
Observe performance of duties
Detect inefficient work practices
Correct inefficient work practices
Work with safety as a priority
Follow department safety standards
Follow company safety standards
Maintain relevant industry knowledge
Perform job-related duties as assigned
How You'll Work.
Team & Collaboration
Meetings with team members; Meetings with other departments
Communication Scope
Respond to inquiries; Present information
Full Job Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. It is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Salary Pay: $66,000.00 - $71,000.00 The Encore Boston Harbor Shift Manager – Beverage will ensure that all deployed Beverage personnel are executing their functions correctly. This includes the administrative organization of Beverage personnel in advance of their assignments, but then the monitoring and overseeing of their function once deployed. Because of the structure of the department, the Beverage Shift Manager will be required to spend time between multiple outlets across the property, including restaurants, lounges, service bars and any other area where alcoholic beverage service is being delivered. This includes, but is not limited to; the management of the department strategy and ensuring alignment with overall Encore Boston Harbor strategy; maximizing opportunities for departmental and company success; maintaining all Encore Standards: and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: * Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. * Manages short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success. * Manages the departmental performa
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