Entain
sport and gaming entertainment
BettingLineOperator
“Betting Line Operator at Entain. Skills: customer support, betting operations, accuracy. handling inbound customer requests. place and manage bet requests”
What You'll Achieve.
delivering fast, accurate, and engaging support; build trust; create a seamless betting experience; ensuring bets are placed correctly and efficiently; uphold platform integrity; ensuring customers are supported and protected
Industry & Context.
solve problems
Working across a roster including weekends, working across a 24/7 rotating roster, including weekends
What They're Looking For.
Must Have
delivering fast, accurate, and engaging support across phone, live chat, and email, ensuring bets are placed correctly and efficiently, maintaining the highest standards of accuracy, compliance, and Safer Gambling practices, Operating in a fast-paced, 24/7 environment, communicate clearly and confidently across phone, chat, and email, attention to detail and can work accurately under pressure, manage multiple tasks at once, adaptable and comfortable working across a 24/7 rotating roster, including weekends
Nice to Have
An interest in sports and racing is a bonus
What You'll Do.
handling inbound customer requests
place and manage bet requests
verify customer details
update account information
maintain detailed records of interactions
identify unusual patterns or behaviours
promoting Safer Gambling
How You'll Work.
Team & Collaboration
part of a team that thrives on collaboration; contributes to a positive, high-performing culture
Communication Scope
communicate clearly and confidently across phone, chat, and email
Applying for this Betting Line Operator role?
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ANONYMOUS · UNFILTERED
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