Devoteam
Technology
BeneluxOperationsOfficer
Neural analysis suggests this role is
optimal for mid candidates.
“Benelux Operations Officer at Devoteam. Skills: Operations management, Governance cadence, Executive support. Prepare OaaS rituals. Run OaaS rituals”
Industry & Context.
Spot inconsistent numbers
Regular travel Benelux
What They're Looking For.
Must Have
5–8 years in senior PMO, 5–8 years executive business partner, 5–8 years business operations, Background in IT services, Background in consulting, Proven track record running governance, Able to read a P&L, Fluent English, Fluent French
Nice to Have
Direct right hand experience, Chief of staff experience, Dutch language proficiency, Italian language proficiency, Prior Workday exposure, Prior Salesforce exposure, Prior Whoz exposure, Prior Maconomy exposure
What You'll Do.
Follow up OaaS rituals
Own governance materials
Own governance agenda
Ensure governance quality
Flag commitment drift
Support cross-OaaS programmes
Ensure programme owner
Ensure programme visibility
Own operational voice
Publish weekly updates
Publish kickoff comms
Publish internal newsletters
Brief Director of Operations
Hold meetings independently
How You'll Work.
Team & Collaboration
Cross-OaaS programmes; Convergence point between pillars; Convergence point between countries
Communication Scope
Weekly business updates; Kickoff comms; Internal newsletters; Change comms
Process & Methodology
PMO, Governance
Full Job Description
Devoteam is an AI-driven tech consulting firm specializing in cloud platforms, cybersecurity, data solutions, and sustainability. With nearly 30 years of tech-native expertise, we guide businesses through sustainable digital transformations to deliver tangible value. Present in over 25 countries across Europe, the Middle East, and Africa, and powered by over 11,500 collaborators, Devoteam is committed to leveraging technology to serve people. This commitment is strengthened by our strategic partnerships with leading cloud platforms like AWS, Google Cloud, Microsoft Azure, and ServiceNow. Devoteam Benelux spans three countries, ten business pillars, and over a thousand people. Operations as a Service (OaaS) is the shared operational layer that keeps Sales, HR, Delivery, and Finance aligned so pillar leaders can focus on clients, not internal overhead. As Operations Officer , you are the coordination point of OaaS and the right hand of the Director of Operations Benelux: you hold the rhythm, turn scattered data into clear decisions, and make sure nothing falls between the cracks. What you'll own * Governance cadence: Prepare, run, and follow up on all OaaS rituals: Business Reviews, ExCo sessions, Reforecast cycles, Pipeline Reviews, HR Reviews. You own the materials, the agenda, and the quality of every output; * Action & decision tracking: Every governance session produces commitments. You log them, chase them, and flag drift before it lands on a Business Review slide; * Cross-OaaS programmes: You are the backbone of initiatives across the organisation (Ex: Budget & Reforecast cycles, IT Cost Analysis) and make sure each has a clear owner and visible forward motion; * Data consolidation: You bring together Workday, Whoz, Salesforce, and Excel into the dashboards and one-pagers that drive exec decisions as the convergence point between pillars, countries, and Corporate; * Internal communications: You own the operational voice of OaaS: weekly business updates, kickoff
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