Walden Security
BenefitsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Benefits Specialist at Walden Security. Skills: Benefits administration, Employee support, Data entry. Support Benefits Manager. Handle employee questions”
Industry & Context.
Problem Solving; Gathers and analyzes information; Develops alternative solutions; Uses reason even when dealing with emotional people; Judgement
Ability to pass a drug screen, Ability to pass criminal background check, Regularly required to use hands to finger, handle, or feel, Regularly required to talk or hear, Frequently required to stand, walk, and reach with hands and arms, Occasionally required to climb or stoop, kneel, crouch, or crawl, Occasionally required to taste or smell, Occasionally lift and/or move up to 25 pounds, Specific vision abilities required: close vision, color vision, ability to adjust focus, ability to see and distinguish basic colors
What They're Looking For.
Must Have
Associate's degree or equivalent, minimum two years related experience, Valid Driver's License, Ability to pass a drug screen, Ability to pass criminal background check
What You'll Do.
Support Benefits Manager
Handle employee questions
Process benefit enrollments
Process benefit changes
Administer benefits programs
Communicate benefits programs
Assist employees with enrollment
Assist employees with eligibility
Assist employees with payroll deduction
Assist employees with benefit claim inquiries
Administer leave of absence programs
Enter benefits-related data
Manage benefits records
Provide employee support
Escalate issues to management
Escalate issues to broker
Develop annual reports
Provide HR benefits data
Develop communication materials
Ensure company compliance
Participate in HR initiatives
Respond to Medical Support Notices
Coordinate with Insurance
Update employee records
Examine employee files
Perform clerical duties
Provide information on policies
Provide information on procedures
Provide information on programs
How You'll Work.
Team & Collaboration
Works well in group problem-solving; Listens to others without interruption; Remains open to others’ ideas; Participates in meetings; Supports organization’s goals; Supports affirmative action
Communication Scope
Oral Communication; Written Communication
Full Job Description
SUMMARY: This position is 100% in the office and supports the Benefits Manager by providing overall benefits support, including handling employee questions, processing benefit enrollments and changes, invoice reconciliation, and file maintenance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned by Human Resources: • Assists in administering and communicating the company’s benefits programs, including health and welfare (medical, dental, vision, prescription, life insurance, disability, AD • Assists employees with enrollment, eligibility, payroll deduction, and benefit claim inquiries via telephone and email; • Assists in administering leave of absence programs, including Short-Term Disability (STD), FMLA, Long Term Disability (LTD), personal, and military leave; • Enters benefits-related data into the computerized human resources information system; • Coordinates filing and records management for the benefits department; • Participates in Customer Service support to provide and maintain employee satisfaction; • Determines when appropriate to escalate issues to management, broker, or carrier; • Assists the Benefits Manager in developing annual reports for the HR/Benefits areas and provides data and trend analysis; • Assists in the development of communication materials for benefit plan changes, open enrollment, and other events; • Assists in periodic audits of benefit plans to ensure proper eligibility, enrollment, and administration; • Ensures company compliance with federal and state laws. • Participates in companywide Human Resources initiatives and projects; • Responds to Medical Support Notices and coordinates with Insurance Carriers; • Updating employee benefits; Examining employee files to answer inquiries and provide information to authorized persons; • Answers phone and redirects calls in a timely manner; • Performs other clerical duties as needed, such as filing, photocopying and collating, sorting mail; • Responds to inquiries regarding
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