Remote

BenefitsOperationsSpecialist-AMER

CA$75–105k ~AI est. Canada Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Benefits Operations Specialist - AMER at Remote. Skills: Benefits Operations, Global employment. Provide support to Employees and Clients re: Benefits. Process Benefits plans enrolment and unenrollment”

Industry & Context.

Problems you'll solve

Troubleshooting; Root cause analysis

What They're Looking For.

Must Have

Experience in HR Operations, Employee Benefits experience, Excellent customer service experience, Organizational and time management skills, Verbal, written, and interpersonal skills, Ability to work in a fast-paced environment, Multi-task effectively across various tech tools, Writes and speaks fluent English

Nice to Have

Experience delivering US PEO services, Experience working remotely

What You'll Do.

Provide support to Employees and Clients re: Benefits

Process Benefits plans enrolment and unenrollment

Process Benefits invoicing / billing

Navigate Benefits Remote platform

Navigate Benefits vendors’ platforms

Process and solve tickets and escalations

Execute data related tasks

Help define and execute Standard Operating Procedures

Analyse customers’ needs

Deliver delightful solutions and experiences

Provide analytical support in maintaining benefits programs

Provide administrative support in maintaining benefits programs

Provide technical support in maintaining benefits programs

Maintain operations process documents

Find automation possibilities to streamline process

Research and distill written knowledge

Start things up and get things done

Be an internal champion of Remote's values

Be an external champion of Remote's values

Be an internal champion of Benefits team's goals

Be an external champion of Benefits team's goals

How You'll Work.

Team & Collaboration

Work closely with Benefits team; Work with other Remote departments

Communication Scope

Verbal communication; Written communication; Interpersonal skills

Full Job Description

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you’re not interested in interviewing for a role that isn’t currently open, we kindly ask that you wait until an active position aligns with your career goals. We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on. By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a

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