Amazon.com Services LLC
Healthcare
BenefitsManager,PharmacyPlans,BenefitsExperienceandTechnology(BXT)
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“Benefits Manager, Pharmacy Plans, Benefits Experience and Technology (BXT) at Amazon.com Services LLC. Skills: Pharmacy benefit reform, Member experience, Strategic transformation. Lead execution of pharmacy benefit model. Monitor pharmacy vendor performance”
What You'll Achieve.
Improve health outcomes; Improve care experience
Industry & Context.
Complex problem-solving
What They're Looking For.
Must Have
Bachelor's degree or above, 2+ years vendor management, 2+ years data analysis, 4+ years Microsoft Office, 5+ years pharmacy program management
Nice to Have
Master's degree, 5+ years employee pharmacy benefit plan design, 2+ years pharmacy care delivery, Experience with member support programs, Experience in transformational pharmacy benefit models, Translate complex data into insights, Challenge conventional approaches
What You'll Do.
Lead execution of pharmacy benefit model
Monitor pharmacy vendor performance
Evaluate benefit design effectiveness
Synthesize program data
Develop product specifications
Build new pharmacy solutions
Manage benefits operations
Manage benefits technology
Manage pharmacy procurement
Manage communications
How You'll Work.
Team & Collaboration
Cross-functional partners; US Pharmacy Benefit Strategy Leader; Vendor partners; Amazon Health Services; Cross-functional stakeholders; Healthcare leadership; Technology teams
Communication Scope
Executive-level recommendations
Process & Methodology
Strategic program management, Operational management
Full Job Description
Join Amazon's Global Benefits team and help reshape how employers approach pharmacy benefits. Our team has built the first employer sponsored modular pharmacy benefit structure designed around transparency, flexibility, and members need. In this role, you'll drive meaningful changes in a highly complex system and build innovative solutions that improve health outcomes as well as the care experience itself. In this role, you’ll join others who are leading the charge in shaping employer pharmacy benefit reform. If you want to drive systemic changes while building the future of how pharmacy benefits, this is your chance to make an impact for Amazon and the industry. You'll lead the operational management of Amazon's innovative pharmacy benefit program, working at the intersection of healthcare innovation, member experience, and strategic transformation. In this role, you'll evaluate key performance measures, optimize program operations, and collaborate with cross-functional partners to deliver pharmacy solutions that prioritize transparency, flexibility, and real member needs. This position requires extensive expertise in pharmacy benefits management and health plan technology within a complex, matrixed environment. You’ll partner with the US Pharmacy Benefit Strategy Leader, vendor partners, Amazon Health Services (AHS), and cross-functional stakeholders to deliver on our pharmacy benefit vision. This role will lead strategic program management of Amazon's pharmacy benefit program—a role which requires the ability to deliver predictable results through ambiguity, extensive experience in pharmacy benefit management, knowledge of ERISA and its implications on our work, HIPAA regulations, health tech integrations, data analytics, and vendor management. Within Amazon Benefits Experience and Technology, this role has a particular focus on implementing member-centric innovations while managing complex vendor relationships within Amazon's innovative pharmacy benefit model. K
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