The Community Solution Education System
Higher Education
BenefitsManager
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optimal for Mid candidates.
“Benefits Manager at The Community Solution Education System. Skills: Benefits administration, Leave administration, Workday Benefits, Vendor management. Oversee and manage benefits administration. Serve as subject matter expert for benefits”
What You'll Achieve.
Ensuring employees have a positive and supported experience throughout the benefits lifecycle; Maintaining operational excellence, compliance, and effective vendor performance; Assessing and improving benefit programs; Optimizing Workday benefits functionality; Strengthening employee education and engagement; Ensuring transparency and collaboration; Improving data accuracy, workflow efficiency, reporting capabilities, and system integration; Ensuring vendors are effectively supporting organizational and employee needs; Ensuring effective communication, operational readiness, system integration, and employee education related to new or changing benefit offerings; Identifying opportunities for enhancement and process improvement; Supporting strategic decision-making; Supporting a culture of service, transparency, operational excellence, and continuous improvement
Industry & Context.
problem-solving skills
Remote work environment with prolonged periods of sitting and computer use, May require occasional travel for meetings, training, conferences, or organizational events (up to 10%), Ability to work occasional extended hours during peak periods such as open enrollment, audits, implementations, or regulatory deadlines
What They're Looking For.
Must Have
knowledge of federal, state, and local benefits and leave regulations, including ACA, COBRA, HIPAA, ERISA, FMLA, ADA, Workers’ Compensation, STD, LTD, and related compliance requirements, Demonstrated understanding of benefits administration operations, process improvement, systems integration, and employee support models, proficiency with Workday Benefits administration and related HR systems functionality, Ability to assess and improve operational workflows, documentation, and employee experience related to benefits administration, Experience managing vendor relationships, service delivery expectations, and implementation efforts, analytical, organizational, communication, problem-solving, and project management skills, Ability to collaborate cross-functionally with Payroll, HR Operations, HRIS, Finance, Legal, managers, and external vendors, Ability to manage sensitive and confidential information with professionalism and discretion, Bachelor’s degree in Human Resources, Business Administration, or related field required, Minimum of 5 years of progressive experience in benefits administration and leave management, including healthcare, retirement, and complex leave programs, Experience administering and optimizing HRIS Benefits functionality and related HR systems, Experience managing benefits compliance activities, audits, reporting, and regulatory administration
Nice to Have
Experience in higher education, multi-state environments, or complex organizational structures preferred, CEBS, SHRM-CP/SHRM-SCP, PHR/SPHR, or related certification preferred, Experience in Workday preferred, Experience leading benefits implementations, vendor transitions, process improvements, or operational enhancement initiatives preferred
What You'll Do.
Oversee and manage benefits administration
Serve as subject matter expert for benefits
Evaluate employee experience related to benefits
Develop and maintain educational resources
Lead annual benefits renewals
Ensure benefit programs align with objectives
Oversee and support leave administration processes
Ensure compliance with laws and regulations
Monitor regulatory changes
Support and coordinate benefits-related audits
Ensure benefit plan documentation is maintained
Identify and mitigate compliance risks
Assess current benefits and leave administration processes
Develop standardized processes
Serve as lead functional resource for Workday Benefits
Partner with HRIS and IT teams
Identify and implement opportunities to improve data accuracy
Develop and maintain partnerships with vendors
Monitor vendor performance
Escalate operational concerns
Lead implementation and change adoption efforts
Evaluate program effectiveness
Generate and analyze reports
Utilize data and employee feedback
Support leadership with reporting
Stay informed on emerging trends
Participate in professional development
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with Payroll, HR Operations, HRIS, Finance, Legal, managers, and external vendors; Partner with HR leadership to align benefits strategies; Partner closely with HR, Payroll, managers, and third-party administrators; Partner with vendors, brokers, Payroll, HR Operations, and Legal; Collaborate cross-functionally with Payroll, HR Operations, HRIS, Finance, and other departments; Partner with HRIS and IT teams; Partner with vendors and internal stakeholders
Communication Scope
communication skills
Process & Methodology
Project management skills, Implementation management, Change adoption efforts
Full Job Description
**Job Description:** The Community Solution Education System seeks an experienced and strategic Benefits Manager to oversee, administer, and continuously enhance the organization’s employee benefits and leave programs, including healthcare, retirement, wellness, and leave administration (FMLA, ADA, Workers’ Compensation, STD, LTD, and related leave programs). This position plays a critical role in ensuring employees have a positive and supported experience throughout the benefits lifecycle while maintaining operational excellence, compliance, and effective vendor performance. The Benefits Manager serves as a key functional role responsible for assessing and improving benefit programs, optimizing Workday benefits functionality, strengthening employee education and engagement, and ensuring transparency and collaboration across Payroll, HR Operations, HRIS, Finance, Legal, and institutional stakeholders. This role requires a strong understanding of benefits administration processes, systems integration, leave management, vendor oversight, implementation management, change adoption, regulatory compliance, and employee support within a multifaceted and evolving organizational environment. This position reports directly to the CHRO. **About The Community Solution Education System, a** **Collaborative Framework for Educational Excellence** The Community Solution Education System (The Community Solution), founded in 2009, is a pioneering collaborative network of higher education institutions. Its defining characteristic is its commitment to “systemness;” a strategic coordination of multiple components that creates a synergistic whole greater than the sum of its parts. Saybrook University's future is inextricably linked to its continued participation in The Community Solution and its commitment to systemness. This collaboration empowers the institution to evolve and adapt, broadening accessibility, and creating innovative programs responsive to the evolving needs of its stud
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