Jll
BenefitsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Benefits Manager at Jll. Skills: Benefits management, HR operations, Vendor relationships. Manage benefits delivery. Manage end-to-end cyclical activities”
Industry & Context.
Consultative problem-solving
What They're Looking For.
Must Have
Workday HRIS knowledge, Darwin benefits portal knowledge, Project management experience implementing new programs, Functional knowledge of data interfaces
What You'll Do.
Manage benefits delivery
Manage end-to-end cyclical activities
Support Tier 1 on resolving queries
Act as subject matter expert
Maintain benefits communications
Leverage provider resources
Drive benefits engagement
Partner with HR Ops team
Develop/improve processes
Minimise administration errors
Drive operational efficiencies
Consult with Benefits CoE
Ensure consistent approach
Maintain inventory of programs
Provide technical expertise
Manage voluntary benefit enrolments
Ensure timely system changes
Identify file requirements for new plans
Develop and execute test plans
Support Senior Pensions Manager
Manage vendor relationships
Ensure service levels adhered to
Ensure budgets adhered to
Ensure agreements adhered to
Oversee metrics tracking
Identify compliance vulnerability
Manage audits of data
Manage internal compliance audits
Manage department audits
Manage organisation audits
Manage invoice processing
Contribute to creating budget
Act as escalation point
Manage benefits programs
Offer recommendations for enhancements
Provide guidance on interface issues
Evaluate existing procedures
Identify optimal solutions
Improve internal processes
Improve user experience
Collaborate with internal departments
Support feedback documentation
Support enhancement cycles
Submit headcount data
Build relationships with partners
Ensure optimal process satisfaction
Support PXP's with TUPE transfers
Provide statistical analysis
Aid management reporting
Build effective working relationships
Deliver change initiatives
Monitor legal requirements
Monitor tax requirements
Monitor statutory requirements
Develop processes for compliance
Develop controls for compliance
Ensure compliance with regulations
Communicate on operational execution
Communicate on delivery
Create formal processes
How You'll Work.
Team & Collaboration
HR Ops team; Benefits CoE; HRIS; Payroll; Tax; Legal; Finance; Compliance; People Partners; PSD; Global Reward teams; Procurement
Communication Scope
Presentation skills
Process & Methodology
Project management
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves:** The Benefits Operations Manager, UK&I will be responsible for managing the delivery of benefits and providing leadership to the HR Operations team across all benefits including Health and Welfare, Retirement, and Financial and Physical Wellness. **What your day-to-day will look like:** **Benefits Delivery** * Manage end-to-end cyclical activities e.g. benefit renewals, communications, regulatory reporting, documentation etc * Support Tier 1 on resolving complex benefits related queries and escalations * Act as subject matter expert for wider HR team in relation to benefits queries * Maintain benefits communications and leverage provider resources, internal networks and technology to drive benefits engagement * Partner with the HR Ops team to support benefits delivery. Proactively collaborate with the team to develop / improve processes, with the aim to minimise administration errors and drive operational efficiencies * Consult with the Benefits CoE resource to ensure there is a globally/regionally consistent approach to benefits delivery * Maintain the inventory of programs, policy documents, calendar of activities, etc so that there is a clear understanding of the programs and activities required to actively manage * Provide technical expertise to the business on complex issues as required * Overall responsibility for the delivery of all voluntary benefit enrolments including renew
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