Zscaler
Technology
BenefitsAnalyst-AMS
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Benefits Analyst - AMS at Zscaler. Skills: Benefits administration, HRIS platforms, Benefits compliance. Manage end-to-end enrollment, renewal, and Open Enrollment execution. Ensure seamless system testing and data accuracy”
What You'll Achieve.
Ensure highly competitive health, welfare, retirement, and leave programs; Ensure compliance-driven benefits programs; Ensure cost-effective benefits programs; Provide exceptional, high-touch support experience
Industry & Context.
Problem-solver
What They're Looking For.
Must Have
Foundational understanding of AI/ML technologies, Bachelor's degree in Human Resources, Business Administration, Finance, or related field, 5 years of experience in HR benefits administration, Deep operational knowledge of benefits-related laws, 2 years of experience in a professional role requiring structured project management execution, Advanced proficiency in Microsoft Excel, Hands-on experience navigating and managing modern HRIS platforms
Nice to Have
Experience leveraging generative AI tools, Experience leveraging AI-driven analytics platforms, Professional regional certification, Direct experience managing self-funded health plans, Direct experience managing LOA programs, Supporting large, multi-national employer of 1,000+ employees, Benefits exposure in US, Canada or LATAM countries
What You'll Do.
Manage end-to-end enrollment
and Open Enrollment execution
Ensure seamless system testing and data accuracy
Guarantee full regulatory compliance for all regional benefit
Drive required filings
and non-discrimination testing
Analyze plan utilization
Generate regular or ad-hoc reports for Finance and
Drive strategic plan design changes and cost-savings initiatives
Serve as primary partner for benefit brokers
Monitor vendor performance
Resolve operational escalations
Resolve complex employee inquiries
engaging communications for new hires
How You'll Work.
Team & Collaboration
Finance and HR leadership; Benefit brokers; International insurance carriers; Third-party vendors
Communication Scope
Engaging communications
Process & Methodology
Structured project management execution
Full Job Description
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Benefits Analyst - AMS to join our team. This is a remote US position, reporting to the Director, AMS Benefits in the People & Culture organization. In this role, you will take ownership of the day-to-day administration, communication, and analysis of our employee benefits programs across the entire AMS region, including the US, Canada, and LATAM. Your mission will be to ensure our health, welfare, retirement, and leave programs remain highly competitive, compliance-driven, and cost-effective, while providing an exceptional, high-touch support e
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