Hampton Inn Dulles South
Hospitality
Bellperson/Driver-PTWeekendEveningShift
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Bellperson/Driver - PT Weekend Evening Shift at Hampton Inn Dulles South. Skills: Guest transportation, Luggage assistance, Guest information. Safely transport guests. Provide information”
What You'll Achieve.
Ensure guest satisfaction; Exceeding expectations
Industry & Context.
Implementing creative solutions
Weekend evening shift, Physical lifting
What They're Looking For.
Must Have
Current and valid drivers license, Minimum of eighteen (18) years of age, Ability to lift, push and pull up to 75 pounds
Nice to Have
High school diploma or GED, Prior hotel and/or related guest service experience, Attention to detail, Customer focused, Ability to perform job duties in a fast paced environment
What You'll Do.
Safely transport guests
Provide luggage assistance
Anticipate and respond to guests
Provide the highest level of service
Assist and direct guests
Works as a team player
Contributes to efforts of other departments
Follows guest service recovery program
Fill out all required logs
Complete safety checks of vehicles
Ensure there is gas in vehicle
Ensure vehicle is clean and presentable
Plan to ensure avoiding unnecessary trips
Responsible for safe operation of hotel vehicle
Adheres to all applicable traffic laws
Completes preventive maintenance checks
Completes required safety equipment checks
Maintains a clean and safe work area
Follows all procedures for guest/associate incidents
Knowledgeable of hotel emergency procedures
Produces required volume of work
organizes and prioritizes work duties
Adheres to general work rules
Adheres to department procedures
Attends all required department meetings
Attends all hotel meetings
How You'll Work.
Team & Collaboration
Works as a team player; Contributes to efforts of other departments
Full Job Description
## Description B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for safely transporting guests to their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction. This is a part-time position for the 3pm - 11pm shift on Saturdays and Sundays. This position receives weekly pay and Team members can earn additional income through guest tips ## Responsibilities Guest Service: Safely transport guests to their destinations, provide information and luggage assistance. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Vehicles: Fill out all required logs and complete safety checks of the vehicles. Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash. Cost Control
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