Soho House & Co.
Bellboy/driver
Neural analysis suggests this role is
optimal for Entry candidates.
“Bellboy/driver at Soho House & Co.. Skills: Bellboy duties, Driver duties, Guest service. Assisting with luggage handling. Escorting guests to their rooms”
What You'll Achieve.
Ensure a pleasant welcome experience; Achieve member satisfaction
Industry & Context.
Problem solving skill
Must be able to seize, grasp, turn and hold objects by hand, Able to work on your feet for at least 8 hours, Occasionally kneel, bend, crouch and climb as required, Flexible and available to working both opening and closing shifts when required
What They're Looking For.
Must Have
Fluent in English, Fluent in Spanish
Nice to Have
Other languages are highly valued
What You'll Do.
Assisting with luggage handling
Escorting guests to their rooms
Offering basic information about the hotel’s facilities and services
Ensuring a pleasant welcome experience
Maintaining a professional
and service oriented attitude
Welcoming guests by name
Handling and transporting guests’ luggage upon arrival and departure
Driving the buggy car to transport guests and luggage within the property
Assisting in checking and controlling minibars upon guest departure
Driving guests upon request using the hotel’s official vehicles
Supporting the collection and transportation of room service trays and trolleys
Carrying out regular rounds around the property to ensure order and cleanliness in common areas
Ensuring that the play area and other common spaces are tidy and well maintained
or any irregular situations to the corresponding supervisor
Collaborating with other departments to ensure a satisfactory guest experience
Complying with the hotel’s safety standards
and customer service guidelines
Knowing the type of rooms available as well as their location and layout
Being aware of all front office procedures
Undertaking any reasonable request made by management in any other areas of the house
Building positive relationships with members and guests
Communicating and red flagging any feedback to the management team
Influencing a fun and positive atmosphere
How You'll Work.
Team & Collaboration
Collaborate with other departments to ensure a satisfactory guest experience; Team player who communicates well with all colleagues
Communication Scope
Excellent communication skills
Full Job Description
Soho Farmhouse Ibiza Set in a working olive grove, Soho Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar. The Role… We are seeking an experienced Bellboy/driver to join our team at Soho Farmhouse Ibiza. As a Bellboy/driver you will be responsible for providing friendly and efficient service to guests by assisting with luggage handling, escorting guests to their rooms, and offering basic information about the hotel’s facilities and services. The role aims to ensure a pleasant welcome experience while maintaining a professional, courteous, and service oriented attitude at all times. Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly. Welcome guests upon arrival, providing friendly and professional service. Escort guests to their rooms and briefly explain the hotel facilities and services. Handle and transport guests’ luggage upon arrival and departure. Drive the buggy car to transport guests and luggage within the property, following safety regulations. Assist in checking and controlling minibars upon guest departure, according to hotel procedures. Drive guests upon request using the hotel’s official vehicles. Support the collection and transportation of room service trays and trolleys when required. Carry out regular rounds around the property to ensure order and cleanliness in common areas. Ensure that the play area and other common spaces are tidy and well maintained. Report incidents, lost and found items, or any irregular situations to the corresponding supervisor. Collaborate with other departments to ensure a satisfactory guest experience. Comply with the hotel’s safety standards, grooming policies, and customer service guidelin
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