Boyd Gaming
gaming
BellStreetEateryHost
Neural analysis suggests this role is
optimal for entry candidates.
“Bell Street Eatery Host at Boyd Gaming. Skills: customer service. greeting guests and arranging for prompt seating. ensuring that guests feel welcome and comfortable in accordance with Boyd Gaming customer service standards”
Industry & Context.
This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on customer volume.
What They're Looking For.
Must Have
Must successfully pass background check, Must be 18 years of age, 1 year of fine dining experience required
Nice to Have
Experience in fine dining preferred
What You'll Do.
greeting guests and arranging for prompt seating
ensuring that guests feel welcome and comfortable in accordance with Boyd Gaming customer service standards
actively building and retaining guest relations and acts as a mentor to other team members while providing superior guest service
Greets guests in a friendly
courteous manner and arranges for monitors room atmosphere
Provides information on all aspects of Boyd Gaming services and facilities to guests
In front-of-house areas
greets guests in a friendly
courteous manner and answers inquiries before completing sales transactions
ensuring customer satisfaction
Answers telephones and handles guest inquiries in person or by telephone
Assists with overall room functions by performing duties that include cleaning and resetting tables
folding napkins and handing out customer comment cards as required
How You'll Work.
Communication Scope
Ability to communicate effectively with customers and all levels of employees
Full Job Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. The Host is also responsible for greeting guests and arranging for prompt seating. The Host is responsible for ensuring that guests feel welcome and comfortable in accordance with Boyd Gaming customer service standards. * Responsible for actively building and retaining guest relations and acts as a mentor to other team members while providing superior guest service. Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with guests. * Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere. * Provides information on all aspects of Boyd Gaming services and facilities to guests. * In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing sales transactions, ensuring customer satisfaction. * Answers telephones and handles guest inquiries in person or by telephone. * Assists with overall room functions by performing duties that include cleaning and resetting tables, menus, folding napkins and handing out customer comment cards as required. * Ability to communicate effectively with customers and all levels of employees. * Ability to effectively and efficiently move around all work areas. * This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on customer volume. ## Qualifications * Excellent customer service skills. * Expe
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