Boyd Gaming

gaming

BellStreetEateryHost

Dubuque, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Bell Street Eatery Host at Boyd Gaming. Skills: customer service. greeting guests and arranging for prompt seating. ensuring that guests feel welcome and comfortable in accordance with Boyd Gaming customer service standards”

Industry & Context.

gaming
Eligibility Requirements

This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on customer volume.

What They're Looking For.

Must Have

Must successfully pass background check, Must be 18 years of age, 1 year of fine dining experience required

Nice to Have

Experience in fine dining preferred

What You'll Do.

greeting guests and arranging for prompt seating

ensuring that guests feel welcome and comfortable in accordance with Boyd Gaming customer service standards

actively building and retaining guest relations and acts as a mentor to other team members while providing superior guest service

Greets guests in a friendly

courteous manner and arranges for monitors room atmosphere

Provides information on all aspects of Boyd Gaming services and facilities to guests

In front-of-house areas

greets guests in a friendly

courteous manner and answers inquiries before completing sales transactions

ensuring customer satisfaction

Answers telephones and handles guest inquiries in person or by telephone

Assists with overall room functions by performing duties that include cleaning and resetting tables

folding napkins and handing out customer comment cards as required

How You'll Work.

Communication Scope

Ability to communicate effectively with customers and all levels of employees

Full Job Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. The Host is also responsible for greeting guests and arranging for prompt seating. The Host is responsible for ensuring that guests feel welcome and comfortable in accordance with Boyd Gaming customer service standards. * Responsible for actively building and retaining guest relations and acts as a mentor to other team members while providing superior guest service. Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with guests. * Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere. * Provides information on all aspects of Boyd Gaming services and facilities to guests. * In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing sales transactions, ensuring customer satisfaction. * Answers telephones and handles guest inquiries in person or by telephone. * Assists with overall room functions by performing duties that include cleaning and resetting tables, menus, folding napkins and handing out customer comment cards as required. * Ability to communicate effectively with customers and all levels of employees. * Ability to effectively and efficiently move around all work areas. * This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on customer volume. ## Qualifications * Excellent customer service skills. * Expe

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