Four Seasons
BellAttendantFT
“Bell Attendant FT at Four Seasons. Skills: Guest assistance, Luggage handling, Vehicle valeting. Ensure guests have a smooth arrival and departure experience. Greet all incoming visitors with a smile and friendly attitude”
What You'll Achieve.
Ensure guests have a smooth arrival and departure experience; Provide exceptional guest experiences
Industry & Context.
Helps resolve customer complaints
Ability to stand/walk for up to eight hours per shift, Ability to move luggage carts weighing up to 200lbs, Ability to lift and carry boxes up to 100lbs, Flexible schedule required for AM and PM shifts, Ability to work morning, afternoon, and evening shifts, weekends, and holidays
What They're Looking For.
Must Have
Minimum 1+ years of experience in a similar role, Possession of a current US driver's license and proof of clean driving record, Comfortable driving a variety of vehicles including manual transmissions, Ability to multi-task on several items at once, Must be able to stand/walk for up to eight hours per shift, Ability to move luggage carts weighing up to 200lbs, Ability to lift and carry boxes up to 100lbs, Good communication skills, Flexible schedule required for AM and PM shifts, Fluency in English, Current work authorization in the United States
Nice to Have
Experience in a luxury hotel setting, Ability to speak Spanish
What You'll Do.
Ensure guests have a smooth arrival and departure experience
Greet all incoming visitors with a smile and friendly attitude
Assist guests with luggage during arrival and departure
Make necessary deliveries to and pick up from guest rooms
Transport guest and hotel packages and parcels
Escort guests to their rooms
Deliver luggage to room upon check-in and pick up luggage from room upon departure
Maintain proper records of stored luggage
package deliveries and pick-ups
Handle all guest interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve customer complaints
Assist guests in all inquiries in connection with hotel services
Perform duties related to guests and residents’ seasonal equipment storage or delivery of ski equipment and mountain bikes and related gear
Perform errands for guests and the hotel that may require local travel off the hotel property
How You'll Work.
Team & Collaboration
Works harmoniously and professionally with co-workers and supervisors
Communication Scope
Good communication skills
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