Sun Chevrolet
Automotive
BDCAgent
“BDC Agent at Sun Chevrolet. Skills: Appointment generation, Customer relations. Generate appointments with customers. Respond to customer inquiries”
What You'll Achieve.
Meet appointment goals; Exceed appointment goals
Industry & Context.
Weekend availability required, Background checks, MVR, Drug test, Valid driver license
What They're Looking For.
Must Have
Previous call center experience, Quota-driven role experience, Authorized to work in USA, Pass pre-employment testing
Nice to Have
Previous BDC experience, Automotive dealership experience
What You'll Do.
Generate appointments with customers
Respond to customer inquiries
Deliver premium customer experience
Update customer files
Track customer interest
Understand all products
Understand all services
Become knowledgeable of inventory
Become knowledgeable of financing
Become knowledgeable of incentive programs
Respond to internet inquiries
Enter customer inquiry data
Generate service appointments
Conduct phone surveys
Utilize lead management tools
Compile necessary reports
Compile necessary forms
Compile necessary documentation
Perform cashier duties
Exhibit ethical behavior
Provide customer satisfaction
Be honest with customers
How You'll Work.
Team & Collaboration
Peer to peer teamwork
Communication Scope
Interpersonal skills; Phone communication
Applying for this BDC Agent role?
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What do employees actually say about Sun Chevrolet?
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