Topgolf
BayHost(Server)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Bay Host (Server) at Topgolf. Skills: Customer service, Communication, Order taking and delivery, Bay area maintenance, Guest assistance. Greet and welcome guests to the bays, providing information about Topgolf offerings. Take and deliver food and beverage orders to guests in a timely and accurate manner”
What You'll Achieve.
Create a positive and memorable guest experience
Industry & Context.
Ability to work in a fast-paced environment and under pressure
What They're Looking For.
Must Have
Must be of legal age to serve alcohol where required by law, Availability to work evenings, weekends, and holidays
Nice to Have
Previous customer service experience in a hospitality or restaurant setting
What You'll Do.
Greet and welcome guests to the bays
providing information about Topgolf offerings
Take and deliver food and beverage orders to guests in a timely and accurate manner
Ensure the cleanliness and organization of the bay areas
including clearing tables and picking up golf balls
Assist guests with bay setup and provide instructions on how to use Topgolf technology
Handle guest inquiries and resolve any issues or concerns with a high level of professionalism
Comply with safety and health regulations at all times
How You'll Work.
Team & Collaboration
Collaborate with other staff members to create a positive and memorable guest experience
Communication Scope
Excellent interpersonal and communication skills
Full Job Description
## Job Responsibilities * Greet and welcome guests to the bays, providing information about Topgolf offerings. * Take and deliver food and beverage orders to guests in a timely and accurate manner. * Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls. * Assist guests with bay setup and provide instructions on how to use Topgolf technology. * Handle guest inquiries and resolve any issues or concerns with a high level of professionalism. * Collaborate with other staff members to create a positive and memorable guest experience. * Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. * Comply with safety and health regulations at all times. ## Critical Skills & Experience Requirements * Previous customer service experience in a hospitality or restaurant setting is preferred. * Excellent interpersonal and communication skills. * Ability to work in a fast-paced environment and under pressure. * Attention to detail and strong organizational skills. * Must be of legal age to serve alcohol where required by law. * Availability to work evenings, weekends, and holidays. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. [_View playmaker benefits here._](https://lockton.egnyte.com/dl/vpbKpcJ6C8j7) ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientati
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