Company
Bartender
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Bartender. Skills: Customer satisfaction, Workstation maintenance, Sales transactions. Contribute to customer satisfaction. Foster positive team relations”
What You'll Achieve.
Goal of 100% customer satisfaction
Industry & Context.
Resolving guest challenges
Stand for prolonged periods, Lift and carry food, Work in warm climates, Work in cold climates, Exposed to moving mechanical parts, Exposed to extreme heat, Exposed to wet conditions, Exposed to humid conditions, Exposed to extreme cold, Exposed to soapy water, Exposed to cleaning chemicals, Work in moderate noise, Work in high noise
What They're Looking For.
Must Have
High school diploma or equivalent, TABC certified, Age 21 or older, Basic knowledge of beer, wine, and spirits, Familiarity with standard drink recipes, Understand and implement instructions, Team orientation, Ability to work with departments, Ability to count and make change, Ability to use calculator, Ability to work well independently, Ability to work well in high stress, Ability to work in fast paced environment, Perform simple mathematical calculations, Speak, read, write primary language, Technology aptitude for POS, Skills for persuasive sales, Ability to connect easily with customers, Scheduling flexibility, Stand for entire shift, Lift and carry up to 50 pounds, Go from warm to cold climates, Use hands to finger, handle, feel, Reach with hands and arms, Taste or smell, Stoop, kneel, or crouch, Lift and/or move up to 50 pounds, Carry approximately 20 feet, Physically walk approximately one-fourth mile, Close vision, Color vision, Depth perception, Ability to adjust focus, Work with moving mechanical parts, Work in extreme heat, Perform repetitive motions, Work in wet or humid conditions, Work in extreme cold, Work in walk-in refrigerators, Hands in soapy water, Work with cleaning chemicals, Apply common sense understanding, Operate in moderate to high noise, Walk with non-skid shoes
What You'll Do.
Contribute to customer satisfaction
Foster positive team relations
Inquire about food allergies
Deliver drinks promptly
Serve customer food orders
Follow guidelines for responsible alcohol
Check identification for age
Arrange bottles and glasses
Utilize up-selling techniques
Demonstrate knowledge of products
Resolve guest challenges
Ensure wells are supplied
Ensure work areas have garbage cans
Ensure bar area is equipped
Prepare inventory requisitions
Collect empty glasses
Implement sanitary practices
Enforce sanitary practices
Ensure backup garnishes
Ensure proper product rotation
Check soda dispensers
Process customer sales transactions
Utilize operational procedures for POS
Process guest transactions
Follow guidelines for collecting payment
Verify bill authenticity
Perform credits and refunds
Continuously verify register drawer
Maintain proper balances
Prepare counts for supervisor
Prepare drops for supervisor
Prepare cash for supervisor
Prepare receipts for supervisor
How You'll Work.
Team & Collaboration
Team with Barbacks; Team relations with wait staff; Team relations with Bartenders; Team relations with Barbacks; Team relations with bar management; Work with variety of departments
Communication Scope
Speak primary language; Read primary language; Write primary language; Understand primary language
Full Job Description
Memphis, TN ** _Major Responsibility:_** Contribute to goal of 100% customer satisfaction through personal commitment to teamwork and service. **_Supporting Actions:_** * Team with Barbacks, where applicable, to apply consistent focus on the customer; Pay close attention to detail in the performance of all tasks. * Participate in and foster positive team relations with wait staff, fellow Bartenders, Barbacks and bar management. * When assisting customers, be courteous and professional in all interactions; Model CRG’s standards for guest service. * Greet each guest who enters the bar area; Take beverage orders directly from guests and/or servers. * If guests seated at the bar are ordering food, inquire as to whether or not guests have food allergies that the Chef/kitchen team should be aware of. * Deliver drinks to customers in a prompt and accurate manner; If applicable, retrieve and serve customer food orders from the kitchen. * Follow all state and local guidelines for responsible alcoholic beverage service; Check identification of guests to verify age requirements for purchase of alcohol. * Arrange bottles and glasses to make an attractive display and to merchandise bar offerings; Utilize up-selling techniques as appropriate. * Demonstrate a thorough knowledge of food and beverage products, offerings, menus and promotions. * Take initiative and be creative in resolving guest challenges and complaints; Involve a supervisor only when previous methods have been unsuccessful. * Perform other related duties, tasks and responsibilities as required from time to time. **_Major Responsibility:_** Set up and maintain a clean, sanitary and efficiently functioning workstation. **_Supporting Actions:_** * Where applicable, share and delegate tasks related to bar set-up and cleanliness with Barbacks. * Ensure that wells are properly supplied with ice and that work areas have adequate garbage cans and towels; Replenish as necessary. * Ensure that the assigned bar area is fully
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