Wynn Resorts
Hospitality
Bartender
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“Bartender at Wynn Resorts. Skills: preparing and serving beverages, knowledge of beer, wine, champagne, liquor, preparation of mixed drinks, guest service. preparing and serving beverages. service of food items to guests dining at bar counters”
What You'll Achieve.
maximizing opportunities for maintaining all Encore and ensuring excellent guest and team member experience; Delivers and maintains a maximum level of property-wide service and satisfaction
Industry & Context.
Takes appropriate action to resolve guest complaints; Assesses guest’s intoxication level and takes appropriate action as needed; Monitors factors which interfere with the total experience of the guest
Must be able to work varying-schedules to reflect the business needs of the property., The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job., lift or maneuver at least fifty (50) pounds, varied instances of standing/walking, Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
What They're Looking For.
Must Have
21 years of age or above, Ability to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission, Ability to obtain and maintain any licensing or active work cards required, including but not limited to an alcohol awareness card
Nice to Have
High school degree or equivalent, Minimum 3 years of bartending experience, Conversational English required, second language a plus
What You'll Do.
preparing and serving beverages
service of food items to guests dining at bar counters
fulfilling job responsibilities to support the department and maximizing opportunities for maintaining all Encore and ensuring excellent guest and team member experience
Assists with the setup and breakdown of the Bar before and after service
Helps to prepare garnish for beverage service
Assists with collection and transportation of dirty or soiled glassware
Polishes glassware for guest use
Maintains a clean bar
in accordance with Health Department
guest service and departmental standards
Delivers beverage service of high standard and in accordance with departmental standards and procedures
Is particularly conscious of pour cost and use of jiggers at all times
Understands sequence of service with regards to guests dining at bar counters
Can make recommendations of food menu items when appropriate
Communicates to his/her superior any difficulties
guest comments and other relevant information
Up-sells and regularly replenishes beverages
abiding by responsible alcohol service regulations
Converses with Guests about alcoholic beverages
advising the types and styles of beverage
taking beverage orders and serving beverage
makes and presents cocktails
Serves coffee and tea hot and in accordance with standard
Advises guests on alcoholic beverages
Complies with legal provisions of local liquor codes
Assesses guest’s intoxication level and takes appropriate action as needed
Monitors factors which interfere with the total experience of the guest
Maintains stock rotation in refrigerated and dry storage areas
Effectively operates the post-mix syrups bulk dispense system
Operates the beer reticulation system
Adheres to stock control procedures
Takes appropriate action to resolve guest complaints
Professionally handles billing and payment of bills in compliance with established policies and procedures
Strictly adheres to established policies and procedures with regard to the handling of payments
house funds and shift hand over
Works with safety as a priority
and follows department and company safety standards
Maintains relevant knowledge of industry through continuing education and training
Performs any other job-related duties as assigned
How You'll Work.
Team & Collaboration
When working with Bar Apprentices and Bar Porters, the Bartender will fulfil a leadership role, delegating tasks with a focus always on guest service.; Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and records and reports.; Contributes to company-wide communication and best practices.; Must be able to interact with internal and external guests in a professional manner.
Communication Scope
Ability to respond to common inquiries from other employees or guests; Ability to write instructions; Ability to present information; Converses with Guests about alcoholic beverages, advising the types and styles of beverage, taking beverage orders and serving beverage; Communicates to his/her superior any difficulties, guest comments and other relevant information
Full Job Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. It is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Hourly Pay: $20.33-$20.33 The Encore Boston Harbor Bartender will be responsible for preparing and serving beverages and where appropriate, service of food items to guests dining at bar counters. This position requires a strong knowledge of beer, wine, champagne, liquor, and preparation of mixed drinks as well as an understanding of garnish preparations, health and sanitation standards. When working with Bar Apprentices and Bar Porters, the Bartender will fulfil a leadership role, delegating tasks with a focus always on guest service. This includes, but is not limited to: fulfilling job responsibilities to support the department and maximizing opportunities for success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: * Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. * Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success. * Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. * Foll
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