LAP Coffee
Coffee
BaristaHost
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Barista Host at LAP Coffee. Skills: Customer service, Coffee making. Act as a generous host. Provide excellent customer service”
Industry & Context.
Reliable, Committed, Take initiative
What They're Looking For.
Must Have
Customer service mentality, Good organization, Ability to multitask, Available to work on weekends, Full fluency in English
Nice to Have
German language skills, Speciality coffee experience
What You'll Do.
Act as a generous host
Provide excellent customer service
Upsell food and drinks
Produce coffee based beverages
Operate the POS system
Maintain cleanliness of the shop
Maintain organization of the shop
Perform opening duties
Perform closing duties
How You'll Work.
Team & Collaboration
Friendly team
Communication Scope
Communication skills
Full Job Description
Life Among People is coming to Düsseldorf in July and we would love to have you join! LAP is a grab-and-go coffee chain operation in micro size hubs - offering products at a price point customers can afford every day, multiple times a day. In short, we are on a mission to make the specialty coffee experience more accessible, digital, and convenient. In a world where services continue to move more towards digitalization, LAP (Life Among People) is bringing back the human touch paired with the personalization and convenience that modern consumers have gotten used to. LAP is centered around emotion. The smell of a morning coffee, the warmth of a coffee cup, the social interaction and conversations shared over a coffee, the smile of the barista. We’re making high-quality coffee more accessible. We're a small and friendly team of hosts, not just baristas. As a LAP host, you are the face of LAP and promote our values by creating a friendly and approachable atmosphere, a place where people feel appreciated. Your role: - Customer service: Act as a generous host. Provide excellent customer service to our guests, be knowledgeable on all of our products, upsell food and drinks to fit the cravings of our customers. - Coffee making: Produce all coffee based beverages, teas and drinks according to our Service Standards with special attention towards detail and care. - Front of House: Operate the POS system, maintain cleanliness and organization of the shop, perform all opening and closing duties. What you need to succeed: - A strong customer service mentality. - Good organization and the ability to multitask. - Available to work on weekends. - Excellent communication and interpersonal skills. You are energized by working with people. - Ability to work in a fast-paced, dynamic and busy environment. - You are reliable, committed and take initiative. - Full fluency in English is mandatory. German is a strong plus. - Speciality coffee experience is a big plus. Benefits: - Free coffee
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