Hy-Vee
Coffee Shop
Barista
Neural analysis suggests this role is
optimal for Entry candidates.
“Barista at Hy-Vee. Skills: Customer service, Food handling, Order taking. Reviewing and filling customer orders. Handling food in a safe manner”
Industry & Context.
Night & Weekend Shifts Required, Medium physical work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision, Ability to perform climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions, Store environment, Significant pressure to meet deadlines and handle multiple priorities, Exposure to noise, equipment movement hazards, cleaning chemicals/solvents, and possible electrical shock and temperature extremes, Pre employment drug screen required
What They're Looking For.
Must Have
Ability to carry out detailed but uninvolved written or verbal deal with a few concrete variables, Ability to do simple addition and copying figures, counting and recording, Ability to understand and follow verbal or demonstrated write identifying request supplies orally or in writing
What You'll Do.
Reviewing and filling customer orders
Handling food in a safe manner
Ensuring the work area is always clean and neat
efficient and friendly customer service
Smiling and greeting customers in a friendly manner
Learning customers’ names and addressing them by name
Assisting customers by escorting them to products
loading or unloading heavy items
noting and passing along customer suggestions or requests
Answering the telephone promptly and providing friendly
Taking customer orders at the counter
Handling food in a safe manner
Ensuring the work area is clean and neat
Reviewing the status and appearance of food for freshness
Ensuring adequate food supply is ready and on hand
Developing or following a production list
Anticipating product needs
Preparing and replenishing product
Running department registers and receiving payment
Removing trash in a timely manner
Maintaining strict adherence to department and company guidelines related to personal hygiene and dress
Reporting to work when scheduled and on time
Ordering product and supplies
Pricing products for customers
Assisting in other areas of store
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Communication Scope
Verbal communication
Full Job Description
Additional Considerations (if any): Night & Weekend Shifts Required **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Barista **Department:** Coffee Shop **FLSA** : Non-Exempt ** _General Function_** : As a Coffee Shop Barista, this position will be responsible for reviewing and filling customer orders for the day, handling food in a safe manner and ensuring the work area is always clean and neat. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Food Service Director; Coffee Shop Department Manager Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon, and
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