550 Madison
Hospitality
Barback
Neural analysis suggests this role is
optimal for Entry candidates.
“Barback at 550 Madison. Skills: Serving beverages, Setting customers with flatware, Serving and clearing food, Maintaining the bar, Stocking the bar. Completes all assigned side work related to set up and breakdown of the bar. Ensures the bar is well-stocked with glasses, coasters, napkins, straws, ice, liquor, wine, and beer”
Industry & Context.
Must be of legal age to serve alcohol, Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)
What They're Looking For.
Must Have
Ability to read, speak, understand, follow written directions, and verbal instructions in English, Must be reachable by email and able to communicate via phone, Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment, Ability to under pressure and maintain professionalism when working under stress, Knowledge of workplace safety procedures and local Department of Health standards, Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required), Must be of legal age to serve alcohol, Ability to execute steps of service in adherence with company policy
Nice to Have
Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy, Certification for responsible alcohol service or ability to obtain within 6 months
What You'll Do.
Completes all assigned side work related to set up and breakdown of the bar
Ensures the bar is well-stocked with glasses
Cleans and organizes all bar storage areas including the liquor room and all prep areas
Greets all customers who visit the bar or enter the restaurant’s dining area
Organizes and shelves beer and liquor deliveries
Provides service to all customers in the bar and lounge area and attends to customer needs
Serves food and beverage items at the direction of bartenders
Takes orders from customers and ensures 100% accuracy when entering orders into the system
Clears and marks customers with correct flatware prior to each course
Properly rotates products and ensures perishable items are labeled
Maintains responsible service of alcohol to all customers including checking identification for proof of age
Maintains inventory levels for all liquor
and bar items for service to customers
Maintains the appearance of the bar and lounge at all times while adhering to safety and health standards set forth by the Local Department of Health
Completes all assigned side work related to set up and breakdown of bar area and restocking the bar for the next shift
Performs inventory at the direction of the Bar Manager
Updates knowledge and skills continuously by participating in staff training opportunities
Assists other stations or areas of the restaurant when requested by management
Responsible for training new employees as assigned
How You'll Work.
Team & Collaboration
Barbacks and Bartenders work as a team to ensure warm and accommodating service at their bar; Excellent communication with management and teammates
Communication Scope
Communicates information effectively and efficiently; Excellent communication with management and teammates
Full Job Description
COMING SPRING 2026: We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison. Comprehensive on-site training provided for qualified and eager candidates! Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project will bring together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept- Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake- Sushi Yoshitake . Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan. Please see below information on our hiring and interview process: Interview Phase: Resume screening and interviews. There will be open calls scheduled the week of 2/9/26 and 2/16/26. Selected candidates will receive an invite to attend. Hiring Phase: Post-open calls, candidates will receive welcome and onboarding emails from the People and Culture team. Training Phase: New hires will train several weeks in advance of the anticipated opening date of 550 Madison. Pre-Opening: New hires should expect the friends and family service during regular dinner hours during this phase. Grand Opening: The restaurant will celebrate its grand opening and transition into full daily operations. 550 Madison is hosting an Open Call Hiring Event and we want to meet you! Whether you're looking to work in the front or back of house roles — this is your chance to learn more about our team, our culture, and the exciting opportunities we have available. DETAILS: 📍 Location: COTE Korean Steakhouse 16 W 22nd St, New York, NY 10010 📅 Date: Wednesday, March 11, 2026 ⏰ Time: From 10:00a
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