Minor International
Hospitality
BarCaptain
“Bar Captain at Minor International. Promote and ensure guest satisfaction. Develop and maintain a team environment”
What You'll Achieve.
Ensure guest satisfaction
Industry & Context.
Problem solving
What They're Looking For.
Must Have
1–2 years of experience in the same role, Experience in large-volume operations
Nice to Have
Familiar with FMC
What You'll Do.
Promote and ensure guest satisfaction
Develop and maintain a team environment
Deliver all orders promptly and courteously
Maintain a positive image
Ensure cleanliness of guest areas
Assure total guest satisfaction in food and beverage
Supervise prompt and courteous delivery of orders
Assist with serving guests
Assist with seating guests
Communicate with kitchen staff
Strive to speak to all guests
Maintain a highly motivated staff
Maintain a well-trained staff
Open shift in accordance with Manager’s Checklist
Close shift in accordance with Manager’s Checklist
Train Anantara Service Standards
Maintain Anantara Service Standards
Enforce Anantara Service Standards
Execute revenue control procedures on shift
Execute check control procedures on shift
Maintain a safe work environment
Maintain a sanitary work environment
Gather proper tools for running shifts
Implement proper tools for running shifts
Find solutions for problems
Be on the floor during meal period
Ensure adequate coverage
Ensure quality product is served
Maintain proper Associate uniform standards
Manage repair and maintenance program
Use work orders for maintenance
Use inspections for maintenance
Exercise station rotation
Distribute stations fairly
Handle daily Associate relations
Assist any Associate in job performance
Ensure guest satisfaction
Assist in implementing training program
Encourage problem solving by Associates
Empower Associates for problem solving
Establish effective communication with Associates
Gain Associates' trust
Gain Associates' respect
Maintain fair counseling procedures
Maintain consistent counseling procedures
Maintain fair disciplinary procedures
Maintain consistent disciplinary procedures
Identify incentive programs
Recommend incentive programs
Identify new ideas of operation
Recommend new ideas of operation
Identify new methods of operation
Recommend new methods of operation
How You'll Work.
Team & Collaboration
Team environment; Associate satisfaction; Associate relations; Associate training
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