Mainsail Lodging & Development
hospitality
BanquetSetupreakdown
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Banquet Setupreakdown at Mainsail Lodging & Development. Skills: Banquet Set Up, operational materials and items, exceptional service, consistent and continually in accordance to the Autograph Collection standards. Assisting the banquet personnel with their everyday operational materials and items to ensure exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.. Acknowledge gu”
What You'll Achieve.
ensure exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards
Industry & Context.
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Ability to stand for extended periods of time, Ability to squat and bend, Ability to communicate clearly, Corrected vision to normal range, Ability to work long hours as needed, Ability to lift/push/pull 50 lbs.
What They're Looking For.
Must Have
High School diploma or higher, Ability to stand for extended periods of time, Ability to squat and bend, Ability to communicate clearly, Corrected vision to normal range, Ability to work long hours as needed, Ability to lift/push/pull 50 lbs., Make sound judgments quickly, Work on multiple tasks, making appropriate progress towards deadlines, Able to work independently, take direction, and provide direction to others, Manage differing personalities within the office, the hotel, and the community, Maintain the highest degree of confidentiality, Ability to work effectively in stressful, high pressure situations, Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Nice to Have
Previous hospitality experience preferred, Excellent customer service skills, Excellent communication skills, both verbal and written, Ability to use technology e. g. tablets, iPads
What You'll Do.
Assisting the banquet personnel with their everyday operational materials and items to ensure exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.
Acknowledge guest in all public spaces with a warm and friendly greeting
Assist with banquet function of the hotel to include set up of tables and chairs
Follow scheduled shifts and follow break and lunch requirements
Report any light outages
or room disparities to manager paying close attention to hallway areas
Assist guest with any specials requests
Ability to communicate with manager on inventory needs
Professional communication while using technology
and management by maintaining a positive
Ability to interact with guests and share hotel knowledge using personalization
such as using the guest name
Maintain guest confidentiality following all hotel procedures
Report any suspicious activity or unusual items in room
Report any irregular behavior from guests in public areas and/or in rooms
Ability to take initiative and handle assignments with limited supervision
Follow all hotel policies and procedures as outlined in the team member handbook
Maintain cleanliness and order of work area such as closets
and housekeeping office
Perform other duties as management requests to service our guests.
How You'll Work.
Team & Collaboration
cross-functional coordination; Manage differing personalities within the office, the hotel, and the community
Communication Scope
Excellent communication skills, both verbal and written; Professional communication while using technology
Full Job Description
# **We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.** Banquet Set Up will be responsible for assisting the banquet personnel with their everyday operational materials and items to ensure exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development. **Essential Functions** * Acknowledge guest in all public spaces with a warm and friendly greeting * Assist with banquet function of the hotel to include set up of tables and chairs * Follow scheduled shifts and follow break and lunch requirements * Report any light outages, broken equipment, or room disparities to manager paying close attention to hallway areas * Assist guest with any specials requests * Ability to communicate with manager on inventory needs, i.e. chairs, tables, and banquet linens * Professional communication while using technology * Respect all guests, team members, and management by maintaining a positive, friendly attitude * Ability to interact with guests and share hotel knowledge using personalization, such as using the guest name * Maintain guest confidentiality following all hotel procedures * Report any suspicious activity or unusual items in room * Report any irregular behavior from guests in public areas and/or in rooms * Ability to take initiative and handle assignments with limited supervision * Follow all hotel policies and procedures as outlined in the team member handbook * Maintain cleanliness and order of work area such as closets, carts, and housekeeping office * Perform other duties as management requests to service our guests. * **Education & Experience** * High School diploma or higher * Previous hospitality experience preferred * Excellent customer service skills * Excellent communication skills, both verbal and written * Ability to use technology e.g. tablets, iPads **Physi
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