Westin Bwi
BanquetCaptain
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Banquet Captain at Westin Bwi. Skills: Banquet operations, Guest experience. Check Banquet Event Orders. Check room set-up”
What You'll Achieve.
Ensure positive guest experience
What They're Looking For.
Must Have
Hotel experience preferred
Nice to Have
Hotel experience preferred
What You'll Do.
Check Banquet Event Orders
Ensure public areas are neat
Make contact with group representatives
Communicate BEO changes
Coordinate banquet staff schedules
Break-down the function
Inspect banquet areas
Explain menu ingredients
Comply with attendance rules
How You'll Work.
Team & Collaboration
Affected departments; Banquet staff
Communication Scope
Superior communication; Effective verbal; Written communication
Full Job Description
**About Us** Here at Westin BWI, we prioritize employee engagement! We continue to create a vibrant workplace culture by hosting various fun activities including employee parties, potlucks and spirit weeks to foster connection and healthy employee relationships. Additionally, we celebrate birthdays and work anniversaries with thoughtful gifts spreading the love within our Westin family. We believe that every team member plays a vital role in our success and we're committed to making everyone feel valued and included. We strive to to build a supportive and enjoyable environment together. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. **Overview** Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience. ### **Essential Duties and Responsibilities** * Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate. * Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean. * Make contact with group representatives. Explain how to make contact if needed throughout function. * Communicate all BEO changes to catering office and affected departments. * Coordinate with banquet staff set-ups, changes, and time schedules for all functions. * Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function. * Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. * Recap all banquet checks at end of each day a
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