Banking Services Operations Associate III

BankingServicesOperationsAssociateIIIAdjustmentServices

$0–0k Bridgeport, Connecticut, United States FULL TIME
The Brief

“Banking Services Operations Associate III - Adjustment Services at Banking Services Operations Associate III. Skills: process management, cross-functional coordination, vendor/stakeholder management. Complete quality reviews and mailing of MICR and TRA correspondence. Provide phone support for internal calls”

Industry & Context.

Problems you'll solve

Resolve routine adjustment-related problems; Escalate more complex problems to management

Eligibility Requirements

Adhere to Company’s risk and regulatory standards, policies and controls, Maintain M&T internal control standards

What They're Looking For.

Must Have

Associates’ degree, minimum of 2 years’ higher education and/or work experience, data entry skills, personal computer skills

Nice to Have

Some post-high school education, Minimum of 3 years’ banking experience within an operations unit or the department, Reconciliation skills

What You'll Do.

Complete quality reviews and mailing of MICR and TRA correspondence

Provide phone support for internal calls

Provide assistance with moderate training

Process adjustments between banks

Resolve routine adjustment-related problems

Escalate more complex problems to management

Understand and adhere to Company’s risk and regulatory standards

Identify risk-related issues needing escalation

Promote an environment that supports belonging

Maintain M&T internal control standards

Complete other related duties as assigned

How You'll Work.

Team & Collaboration

Provide phone support for internal calls; Provide assistance with moderate training within the department

Communication Scope

Provide phone support for internal calls

Free ATS check

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