Blue Cube Services

Financial Services

BankingOperationAssociate

$360–540k ~AI est. Manila, Manila, Philippines
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Banking Operation Associate at Blue Cube Services. Skills: Account onboarding, KYC management, Cross-functional coordination. Manage end-to-end account onboarding. Manage KYC refreshes”

What You'll Achieve.

Zero security breaches; Highly accurate JIRA documentation; Clear stakeholder accountability; Seamless operational handoffs

Industry & Context.

Financial Services

What You'll Do.

Manage end-to-end account onboarding

Compile corporate documentation

Compile financial documentation

Compile compliance documentation

Coordinate ongoing KYC refreshes

Assign KYC stakeholders

Maintain JIRA tickets

Engage Engineering teams

Engage Accounting teams

Manage secure data rooms

Manage vendor portals

Adhere to information-sharing protocols

Gather KYC refresh documentation

Gather KYC refresh responses

Coordinate post-account-opening handoffs

Coordinate post-account-opening action items

Maintain active banking application status

Maintain KYC refresh status

Maintain open JIRA tickets

Maintain blocker status

Maintain owner status

Maintain completion timelines

Support operating procedure development

How You'll Work.

Team & Collaboration

Cross-functional coordination; Coordinate with Legal; Coordinate with Compliance; Coordinate with Finance; Coordinate with Engineering; Coordinate with BI/Data; Coordinate with Accounting; Coordinate with Product; Coordinate with Operations; Coordinate with Customer Success/Risk; Coordinate with Data teams; Coordinate with banking partners; Coordinate with third-party vendors

Process & Methodology

JIRA, Workflow tracking

Full Job Description

Role Summary The Banking Operations Associate manages end-to-end account onboarding and KYC refreshes for financial institutions and payment providers. This cross-functional role coordinates with Legal, Compliance, Finance, and Engineering to ensure an auditable, efficient onboarding process using JIRA for workflow tracking and secure documentation handling. Key Responsibilities Onboarding & KYC Management Support active banking applications by compiling corporate, financial, and compliance documentation. Coordinate ongoing KYC refreshes, tracking deadlines and stakeholder assignments to ensure partner requirements are met. Workflow & Cross-Functional Coordination Maintain JIRA tickets for application milestones and post-opening handoffs. Ensure Engineering, BI/Data, and Accounting teams are engaged for operational setup and API connectivity upon account opening. Secure Handling & KYC Refresh Coordination Manage secure data rooms and vendor portals, adhering to strict information-sharing protocols with external banking partners and third-party vendors. Support ongoing KYC refresh processes for existing banking, payment service provider, exchange, and liquidity provider relationships across Compliance, Legal, Finance, Product, Operations, Customer Success/Risk, and Data teams to gather required KYC refresh documentation and responses. JIRA Ticket Management, Cross-Functional Coordination and Process Improvement Create, update, and maintain JIRA tickets related to banking applications, KYC refreshes, account opening milestones, post-account-opening actions, and supporting team deliverables. Coordinate post-account-opening handoffs and action items for supporting teams, including Engineering, Business Intelligence/Data, Accounting, Finance Operations, Compliance, and other stakeholders. Maintain trackers, dashboards, or reports showing the status of active banking applications, KYC refreshes, open JIRA tickets, blockers, owners, and completion timelines. Support the de

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