KeyCorp

Banking

BankingLockboxProcessor

$0–0k Cincinnati, Ohio, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Junior candidates.

The Brief

“Banking Lockbox Processor at KeyCorp. Skills: Lockbox, ACH, wires, data entry, customer service. Administering moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process. Reviews and ensures proper documentation or procedures are used for moderate activities. Identifies and resolves moderate issues by following established guidelines. Ref”

What You'll Achieve.

Ability to meet production goals.

Industry & Context.

Banking
Problems you'll solve

analytical; research; problem resolution

Eligibility Requirements

Numeric Data Entry Assessment and a Sorting Assessment as part of the onsite interview process.

What They're Looking For.

Must Have

Minimum 1 year of experience in operations role. High School Diploma or GED equivalent. Proficient in 10-Key, able to perform with a high degree of speed and accuracy. Comfortable navigating multiple computer systems and applications. Proven ability to handle high transaction volumes accurately. Ability to meet production goals. Ability to work with minimal supervision in decision making. Exceptional attention to detail. Excellent customer service skills.

Nice to Have

College degree preferred. Intermediate understanding of accounting principles. Intermediate understanding of banking policies, procedures, government regulations. Intermediate understanding of loan documentation. Proven ability to handle all monetary/ processing functions independently. Moderate knowledge/experience in multiple payment delivery OLDS, Lockbox, ACH, wires. Ability to perform moderate scheduled and non-scheduled maintenance functions. Proven ability to handle all customer service inquires and diffuse difficult customer situations independently. May train or assist in training new staff.

What You'll Do.

Administering moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process.

Reviews and ensures proper documentation or procedures are used for moderate activities.

Identifies and resolves moderate issues by following established guidelines.

Refers more complex problems to Senior level or supervisor.

Accountable for regular reporting and analysis requests.

Recommends and implements programs to solve routine issues.

How You'll Work.

Team & Collaboration

Works well with others in a fully developed work team environment.

Communication Scope

verbal/written communication

Full Job Description

**Location:** 895 Central Avenue, Cincinnati Ohio **Are you detail oriented? Like working in a fast-paced environment? Like data entry?** **Fabulous benefits package including PTO, Health and Dental!** **Location:** 895 Central Avenue, Cincinnati, OH 45202 **There is a Numeric Data Entry Assessment and a Sorting Assessment as part of the onsite interview process. If a reasonable accommodation is needed, please see below on how to submit a request.** **Essential job duties** • Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development. Roles at this level are responsible for moderate operational and/or administrative work • Administering moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process • Reviews and ensures proper documentation or procedures are used for moderate activities • This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties • Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior level or supervisor. May provides service in relation moderate complex billing inquiries, service requests, suggestions and complaints from customers • Individual at this level is expected to use some independence of thought but to refer more complex problems to supervisors or other experts. while contributing to work flow or process change and redesign, and to form a strong basic understanding of the specific product or process • Accountable for regular reporting and analysis requests • Typically covers a broad range of responsibilities rather that focusing on one specific role. • Recommends and

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