Webster
BankingCenterRelationshipBanker2
“Banking Center Relationship Banker 2 at Webster. Skills: sales, service, operations, customer service, supervision, coaching. Provide services for Banking Center customers. Assist the team in achievement of sales, service, and operation goals”
What You'll Achieve.
achievement of sales, service, and operation goals; optimize sales opportunities; generate leads; provide quality customer service; Banking Center’s growth and profitability objectives; Expected to achieve/ exceed both individual and team goals in sales, service and operations
Industry & Context.
Ability to work a flexible and/or rotating schedule, May be required to work Saturdays, Sundays and extended hours, Travel may be required to alternate Banking Centers
What They're Looking For.
Must Have
H. S. Diploma or General Education Degree (GED) required, 3-4 years customer sales/service experience, 1-2 years supervisory experience
Nice to Have
Bachelor’s Degree in Arts/Sciences (BAS) or degree preferred, Needs-based banking sales experience preferred
What You'll Do.
Provide services for Banking Center customers
Assist the team in achievement of sales
Process all customer related financial transactions
Uses excellent communication and active listening skills to learn about the customer's financial needs
optimize sales opportunities
and provide quality customer service
Develop and maintain a partnership with various business segments through collaboration and communication
Supervise and coach fellow relationship Bankers
Responds to customers' needs in an accurate and timely fashion
capitalizing on resources and tools available
Evaluates needs of clients and offers appropriate financial products and services
through needs-based conversations
to build and deepen relationships
Perform routine teller transactions like deposits
loan payments and other transactions as needed
Support segmentation strategy by implementing sales
and other bank initiatives to execute Banking Center’s growth and profitability objectives
Maintains compliance with Federal and State regulations as well as bank policies and procedures
Meet/exceed branch audits and operations evaluation requirements
Assist with supervision of banking center colleagues offering coaching support to fellow bankers
Act as a role model and help onboard new bankers
How You'll Work.
Team & Collaboration
Assist the team in achievement of sales, service, and operation goals; Develop and maintain a partnership with various business segments through collaboration and communication; Assist with supervision of banking center colleagues offering coaching support to fellow bankers; Act as a role model and help onboard new bankers; Demonstrates customer service skills and the ability to support teamwork, creating a positive working environment
Communication Scope
excellent communication skills; active listening skills
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