Standard Bank Group

Financial Services

Banker,Private

$15000–25000k ~AI est. Abuja, Nigeria FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Banker, Private at Standard Bank Group. Skills: Private banking, Relationship management, Sales, Revenue generation. Grow private banking customers. Maintain private banking customers”

What You'll Achieve.

Maximize revenue for the Bank; Minimize costs; Minimize risks; Maintain customer relationship; Entrench customer relationship

Industry & Context.

Financial Services
Problems you'll solve

Query Resolution; Making Decisions

What They're Looking For.

Must Have

5-7 years' experience in sales, High Networth Individuals relationship management, Credit applications experience, Financial acumen, Proven sales track record, University Degree

What You'll Do.

Grow private banking customers

Maintain private banking customers

Retain private banking customers

Build working relationships with enabler functions

Build working relationships with fulfilment functions

Shorten turnaround times

Liaise effectively with sales team

Ensure seamless transfer of clients

Retain ownership of customer requests

Retain ownership of customer complaints

Retain ownership of customer applications

Follow every task through to completion

Keep customer updated on progress

Conduct needs analysis with customers

Ensure product opportunities meet customer needs

Pro-actively manage portfolio

Maximize revenue for the Bank

Maintain customer relationship

Entrench customer relationship

How You'll Work.

Team & Collaboration

Working relationships with enabler functions; Working relationships with fulfilment functions; Liaise with sales team

Communication Scope

Articulating Information; Interacting with People; Understanding People; Active Listening; Query Resolution; Telephone Caller Handling

Full Job Description

To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank. To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank. Job Responsibilities * Retain Private Banking customers as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy. * Interact frequently and build strong working relationships with enabler and fulfilment functions (including credit specialists, product specialists and wealth specialists) to shorten turnaround times. * Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management; Retain ownership of customer requests, complaints and applications – follow every task through to completion keeping the customer updated on progress. * Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities. * Pro-actively manage the portfolio to maximize revenue for the Bank (referring to fees, margins and sales), minimize costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately. ## Qualifications * University Degree Experience * 5-7 years' experience in sales, High Networth Individuals relationship management, credit applications and financial acumen (i.e., proven sales track record in the financial service industry.) ## Additional Information Behavioural Competencies: * Adopting Practical Approaches * Articulating Information * Challenging Ideas * Convincing People * Exploring Possibilities * Following Procedures * Interacting with People * Making Decisions * Meeting Timescales * Producing Output * Showing

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