Four Seasons
BandistaHost
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Bandista Host at Four Seasons. Skills: Greet and seat guests, Coordinate guest reservations, Respond to inquiries. Greet and seat guests. Coordinate guest reservations”
What You'll Achieve.
Achieve maximum customer satisfaction
Industry & Context.
Respond accordingly to guest inquiries or problems
What They're Looking For.
Must Have
Ability to coordinate guest reservations, Respond to inquiries in an efficient, courteous and professional manner, Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
Nice to Have
Recognize regular guests by name and utilize the guest’s name consistently, Develop a complete working knowledge of all menu items and daily specials
What You'll Do.
Greet and seat guests
Coordinate guest reservations
Set up host/hostess stand
Review guest reservation book
Maintain a station chart
Cover count for the restaurant
Take guest reservations
Anticipate the needs of guests
Inspect and maintain daily menus
Comply with Four Seasons’ policies
Complete special projects
Ensure proper table set-up
How You'll Work.
Team & Collaboration
Work harmoniously and professionally with co-workers and supervisors
Communication Scope
Respond to inquiries in an efficient, courteous and professional manner; Answer telephones according to Four Seasons standards; Provide information regarding the restaurant or any other hotel service
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle. **BASIC PURPOSE** : Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. **ESSENTIAL FUNCTIONS** : 1\. Seat guests promptly at a table pre-set for the number in the party and according to guest preference. 2\. Set up host/hostess stand,
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