Hy-Vee
BakeryDepartmentManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Bakery Department Manager at Hy-Vee. Skills: Bakery Department Management, Customer Service, Employee Management, Financial Management, Inventory Management, Merchandising. Setting department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.. Coordinating the delivery of the freshest and best quality product at a competitive retail price.”
What You'll Achieve.
Setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.; Ensuring a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.; Ensuring proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.; Ensuring pricing is competitive in the market area.
Industry & Context.
Must have the ability to solve practical variety of variables with limited interpret instructions.; Understands and troubleshoots equipment and ensures maintenance is performed.; Handles and satisfies customer issues.
Must be 18+, Must be physically able to exert up to 100 pounds of force (shared team lifting) exert up to 50 pounds of force and exert up to 10 pounds of force constantly to move objects., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., Frequently exposed to temperature extremes and dampness., Possible equipment movement hazards from a pallet jack, electrical shock, and exposure to cleaning chemicals and solvents., Fast paced work environment., Employment is contingent upon the successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Must be 18+, over one year of related work experience
What You'll Do.
Setting department standards for customer service
professional appearance and overall profitability.
Coordinating the delivery of the freshest and best quality product at a competitive retail price.
Ensuring a positive company image by providing courteous
and efficient customer service to customers and team members.
and evaluating all department employees.
Determining department goals with store director.
Determining weekly work schedule and establishing a daily work plan for the department.
Inspecting signage and displays for quality and quantity of merchandise and ordering product for replenishment.
Communicating with employees regarding sales and ideas.
Handling and satisfying customer issues.
Figuring retail pricing and ensuring correct pricing.
and overseeing department bookkeeping procedures.
Analyzing weekly and monthly sales and trends and comparing to actuals
preparing ad projections
Conducting inventory of the department.
and determining pre-orders.
Ensuring proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
Understanding and troubleshooting equipment and ensuring maintenance is performed.
Maintaining strict adherence to department and company guidelines related to personal hygiene and dress.
Adhering to company policies and individual store guidelines.
Reporting to work when scheduled and working expected number of hours.
Ensuring pricing is competitive in the market area.
Attending meetings and seminars and participating in continuing education.
Filling displays and working in the sales area.
checking in delivered merchandise and placing product in appropriate storage area.
Performing departmental duties as needed.
Assisting in other areas of the store as needed.
Performing other job related duties and special projects as required.
How You'll Work.
Team & Collaboration
Maintaining a positive atmosphere of friendliness and fun through flexibility and teamwork.; Encouraging employees to greet and speak to customers.; Providing prompt, courteous, and efficient service to customers and setting a good example.; Communicating with employees regarding sales and ideas.; Instructing, assigning, reviewing and planning work of others.; Coordinating activities and allocating personnel.; Acting on employee problems.; Selecting new employees.; Has the authority to approve employee discipline.; Has the authority to recommend employee transfer, discharge, and salary increases.; Daily contact with employees.
Communication Scope
Communicates with employees regarding sales and ideas.; Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.; Has daily contact with customers, employees, suppliers/vendors, and the general public.; Occasional contact with local, federal or state regulatory agencies regarding inspections.
Process & Methodology
Determining department goals with store director., Determining weekly work schedule and establishing a daily work plan for the department., Planning displays, promotions, and determining pre-orders.
Full Job Description
**Additional Considerations (if any):** Must be 18+ **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Bakery Department Manager **Department:** Bakery **FLSA** : Exempt ** _General Function_** : As a Bakery Department Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home Positions that Report to you: Department Employees ** _Primary Duties and Responsibilities_** : * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example * Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them
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