Hy-Vee
BackroomManager
“Backroom Manager at Hy-Vee. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customer service, product receiving, inventory management, team leadership. Provides prompt, efficient and friendly customer service. Receives product, verifies invoices, delivers product to the appropriate department”
Industry & Context.
Must be physically able to exert up to 100 pounds of force exert up to 50 pounds of force and exert up to 20 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, continually exposed to dirt, frequent exposure to temperature extremes, dampness, equipment movement hazards and cleaning chemicals/solvents, Employment is contingent upon the successful completion of a pre employment drug screen
What They're Looking For.
Must Have
Ability to carry out detailed but uninvolved written or verbal deal with a few concrete variables, Ability to do simple addition and copying figures, counting and recording, Ability to understand and follow verbal or demonstrated write identifying request supplies orally or in writing, Six months to one year of similar or related experience
Nice to Have
Supervisory experience preferred
What You'll Do.
efficient and friendly customer service
delivers product to the appropriate department
and adjusts work schedules and assigns employees to specific duties
Unloads products from truck and ensures placement in a non-intrusive area
Checks invoices for accuracy and signs vendor paper work
Receives all vendor orders
Protects cold food chain and integrity of product
Coordinates the receipt and lock up of controlled items
Works with returned items
Maintains area for sale items
Maintains a clean and orderly backroom
Ensures cardboard and trash areas are clean daily
Works in a safe and efficient manner to reduce product damage and spoilage
Maintains cleanliness outside of store to the dock area
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment; Works with company’s subsidiaries to receive product; Works with the internal customers in a timely and efficient manner
Communication Scope
Answers the telephone promptly and provides friendly, helpful service to customers who call; Answers questions from outside customers and helps whenever necessary
Process & Methodology
Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner
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