TJX Companies
Retail
BackroomCoordinator
“Backroom Coordinator at TJX Companies. Skills: Customer service, Leadership, Store operations. Creates a positive internal and external customer experience. Promotes a culture of honesty and maintains confidentiality”
What You'll Achieve.
Supports and participates in shrink reduction goals and programs
Industry & Context.
Proven problem solving skills; Able to act quickly under challenging circumstances
Able to work a flexible schedule, including nights and weekends, Key Carriers must have open availability, including nights and weekends
What They're Looking For.
Must Have
1 year retail, 6 months leadership experience, Able to work a flexible schedule, including nights and weekends, Knowledge of company standard software, systems, and procedures, Knowledge of merchandise flow in stores, Proven problem solving skills, Able to effectively coach, delegate, and follow-up on multiple people/tasks, Able to act quickly under challenging circumstances, Capable of multi-tasking, Superior communication and organizational skills with attention to detail
Nice to Have
Key Carrier role is an elevated extension of the Coordinator role
What You'll Do.
Creates a positive internal and external customer experience
Promotes a culture of honesty and maintains confidentiality
Acts as Manager on Duty adhering to company policy
Ensures store team performs tasks and activities
Addresses immediate customer service issues
Exercises discretion regarding customer service policies
Maintains accurate Associate coverage in service areas
Ensures Associates adhere to all operational procedures
Ensures opening/closing procedures are executed
Communicates accurately and effectively with management
Provides and accepts recognition and constructive feedback
recognition and coaching to Associates
Partners with Management on Associate training needs
Ensures adherence to all labor laws
Promotes credit and loyalty programs
Supports and participates in shrink reduction goals
Promotes safety awareness and maintains a safe environment
Other duties as assigned
How You'll Work.
Team & Collaboration
working effectively with peers and supervisors; Communicates accurately and effectively with management and Associates; Partners with Management on Associate training needs
Communication Scope
Superior communication and organizational skills with attention to detail; Communicates accurately and effectively with management and Associates
Process & Methodology
follow-up on multiple people/tasks
Applying for this Backroom Coordinator role?
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