HomeGoods
Retail
BackroomAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Backroom Associate at HomeGoods. Skills: Customer service, Merchandising, Operations. Deliver highly satisfied customer experience. Engage and interact with customers”
What You'll Achieve.
Delivering a highly satisfied customer experience; Shrink reduction goals
Industry & Context.
Able to respond appropriately to changes in direction or unexpected situations, Capable of lifting heavy objects with or without reasonable accommodation
What They're Looking For.
Must Have
Excellent customer service skills, Able to work a flexible schedule, Communication and organizational skills with attention to detail, Capable of multi-tasking, Able to respond appropriately to changes in direction or unexpected situations, Capable of lifting heavy objects with or without reasonable accommodation, Works effectively with peers and supervisors
Nice to Have
Retail customer experience
What You'll Do.
Deliver highly satisfied customer experience
Engage and interact with customers
Maintain clean and organized store environment
Adhere to operational standards
Adhere to merchandise standards
Adhere to loss prevention standards
Cross-train to work in multiple areas
Model customer experience practices
Support positive store culture
Ring customer purchases/returns accurately
Count change back to customer
Promote credit and loyalty programs
Maintain merchandising standards
Process and prepare merchandise
Initiate and participate in store recovery
Maintain organizational standards
Maintain cleanliness standards
Provide and accept feedback
Support shrink reduction goals
Participate in safety awareness
Maintain a safe environment
How You'll Work.
Team & Collaboration
Works effectively with peers and supervisors; Provides and accepts constructive feedback
Communication Scope
Communication skills
Full Job Description
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. **Job Description:** **Opportunity: Grow Your Career** Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. * Role models established customer experience practices with internal and external customers * Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures * Promotes credit and loyalty programs * Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards * Accurately processes and prepares merchandise for the sales floor following company procedures and standards * Initiates and participates in store recovery as needed throughout the day * Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store * Provides and accepts recognition and constructive feedback * Adheres to all labor laws, policies, and procedures * Supports and participates in store shrink reduction goals a
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