Checkr
BackgroundScreeningSpecialist
“Background Screening Specialist at Checkr. Skills: QA, operations auditing, compliance, verification workflows, Report QA concepts, structured note-taking, analytical judgment, FCRA-adjacent practices, secure data handling. Audit completed verification reports against Report QA rulesets, validating identity and entity matching, field completeness, internal consistency, and reasonableness of data.. Execute Outreach QA reviews on a randomized sample of manual-source verifications (email, fax, phon”
Industry & Context.
Analytical judgment to distinguish between soft fails and hard fails, escalate appropriately, and recommend course corrections.
What They're Looking For.
Must Have
Experience with or interest in QA, operations auditing, or compliance within background screening, VOE/VOI lending, HR operations, or similar data-sensitive environments., Working knowledge of the Truework verification workflows, including manual outreach methods and transcription best familiarity with Report QA concepts (rulesets and outcomes)., Detail orientation with structured note-taking and the ability to cite evidence for each QA written communication and professional etiquette., Analytical judgment to distinguish between soft fails and hard fails, escalate appropriately, and recommend course corrections., Understanding of FCRA-adjacent practices and secure data handling expectations., An A-player mindset with a bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
Nice to Have
Exposure to Looker-based sampling and/or dashboards for audit selection and metrics tracking.
What You'll Do.
Audit completed verification reports against Report QA rulesets, validating identity and entity matching, field completeness, internal consistency, and reasonableness of data., Execute Outreach QA reviews on a randomized sample of manual-source verifications (email, fax, phone, third-party providers), ensuring required actions are logged, follow-ups meet cadence expectations, and communications meet tone and professionalism standards., Use the Internal Validator findings to confirm required fields are populated (e.
employment status with corresponding dates), and flag illogical data (e.
inactive target with missing end date)., Document QA outcomes precisely (pass, soft fail, hard fail, warning), citing evidence and rule references to enable rapid fixes and learning feedback loops., Collaborate with Outreach and Transcription team leadership to resolve discrepancies, coach to standard work, and reduce repeat errors over time., Support SLA and KPI attainment by promptly reviewing queued items and escalating risk on time-sensitive verifications.
How You'll Work.
Team & Collaboration
Collaborate with Outreach and Transcription team leadership to resolve discrepancies, coach to standard work, and reduce repeat errors over time.
Communication Scope
written communication; professional etiquette
Applying for this Background Screening Specialist role?
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