JetBrains
BackendCustomerSuccessEngineer(KotlinEcosystem)
“Backend Customer Success Engineer (Kotlin Ecosystem) at JetBrains. Skills: Kotlin, Java, JVM ecosystem, Customer Success Engineering, Backend development. Track and maintain visibility into organizations and their stage of Kotlin adoption. Proactively engage with organizations across different phases of their Kotlin adoption journey”
Industry & Context.
Troubleshooting; Propose ways to address blockers
What They're Looking For.
Must Have
Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem, Proven experience migrating Java backend codebases to Kotlin, Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor), Solid understanding of build tools and project structuring, including Maven and Gradle, Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting, English communication skills, both written and spoken, Ability to lead workshops, demos, talks, meetups, and other public-facing activities, Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams, Ability to effectively communicate with engineers, tech leads, and business stakeholders, Ability to design and guide Kotlin adoption strategies for backend applications, Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)
What You'll Do.
Track and maintain visibility into organizations and their stage of Kotlin adoption
Proactively engage with organizations across different phases of their Kotlin adoption journey
Develop and recommend high-level adoption strategies tailored to each organization’s context
Identify and document blockers that hinder progress and propose ways to address them
Establish and manage feedback loops with development teams to ensure continuous alignment and improvement
Proactively communicate with prospective users to help them understand the Kotlin adoption process
Design and implement the migration path
How You'll Work.
Team & Collaboration
Establish and manage feedback loops with development teams; Communicate with engineers, tech leads, and business stakeholders
Communication Scope
English communication skills, both written and spoken; Ability to effectively communicate with engineers, tech leads, and business stakeholders
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