Care. com
Technology
BackupCaregiverSupportSpecialist
“Back-up Caregiver Support Specialist at Care. com. Skills: Payroll, Compliance, Onboarding. Audit timesheets. Reconcile timesheets”
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
Attention to detail and accuracy, Deadline-driven with high personal accountability, Comfortable with repetitive, process-critical tasks, Able to pull, manipulate, and interpret report data, Quick learner — new systems and multi-step processes, Excellent written and verbal communication skills, Ability to manage multiple priorities simultaneously, Adaptable and composed in a fast-paced environment, Collaborative team player, Proactive problem-solver; escalates intelligently
Nice to Have
Experience with Google Suite, Experience with Workday, Experience with Trusted, Experience with CSR
What You'll Do.
Enter pay-for-performance data
Process expense reports
Approve expense reports
Track background check renewals
Update background check status
Verify certification documents
Support caregiver onboarding
Support caregiver offboarding
Process caregiver terminations
Track guaranteed availability
Track pay eligibility
Handle caregiver communications
Maintain Master Tracker
Update Master Tracker
Maintain Trusted platform
Update Trusted platform
Identify automation improvements
Collaborate with Recruiting
Collaborate with Payroll
Collaborate with Supervisors
Enforce process requirements
How You'll Work.
Team & Collaboration
Cross-functional collaboration
Communication Scope
Written communication; Verbal communication
Applying for this Back-up Caregiver Support Specialist role?
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